Reviews
They have been good to me .
They have been good to me .helped me when my husband passed away good friends
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words. We at Phil Wright Autoplex are honored to have been there for you during such a difficult time. Building strong connections with our customers is important to us, and we're glad to be considered friends. Please feel free to reach out anytime; we look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team
They were nice enough to get us in since we were
They were nice enough to get us in since we were traveling. The service department said we needed a computer update to fix our transmission problem. They said it was fixed and they test drove it. I made it about 40 miles and the transmission went out. The 2025 traverse with less than 2000 miles in now in Pine Bluff at smart Chevrolet getting a new valve body that is on order. So as you can see I am very disappointed.
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us. I understand your frustration regarding the transmission issue with your vehicle. Your feedback is valuable and helps us uphold our standards at Phil Wright Autoplex. We encourage you to reach out to us directly so we can further address your concerns and work towards a solution. Sincerely, The Phil Wright Autoplex Team
Joe was a very nice salesman.
Joe was a very nice salesman. Finance guy was nice as well. No hassle and easy to work with.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your fantastic review! We’re thrilled to hear that you had a positive experience with our team at Phil Wright Autoplex. Our goal is to make the process as smooth as possible, and it’s great to know we met that for you. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team
The service was great and the wait time short for my oil
The service was great and the wait time short for my oil change and tire rotation. Staff is also very friendly and helpful.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your kind words! We're thrilled to hear that you had a great experience with us at Phil Wright Autoplex. It's wonderful to know that our team's friendliness and efficiency made your oil change and tire rotation enjoyable. We look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team
Purchasing is easy but service department is poorly
Purchasing is easy but service department is poorly managed. When I had an issue with truck my case was not handled effectively
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- Overall experience 3.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your feedback. We appreciate you mentioning the ease of purchasing at Phil Wright Autoplex. We understand your concerns about the service department, and it's important to us to address any issues effectively. Please feel free to reach out directly so we can discuss your experience further and work towards a resolution. We value your input and hope to improve your future experiences with us. Sincerely, The Phil Wright Autoplex Team
Don’t have an opinion based on this service.
Don’t have an opinion based on this service. Took truck in for a safety recall on the tail gate. I have no idea what they did of if they did anything. Dropped truck off. Got a call it was done. I have no idea what/if anything they did.
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- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your feedback. We understand your concern regarding the lack of communication about the service performed on your truck for the safety recall. At Phil Wright Autoplex, we strive to keep our customers informed about necessary repairs and services. We encourage you to reach out to us for clarification on the work done during your visit. Your experience is important to us, and we appreciate your input as we aim to improve our service. Sincerely, The Phil Wright Autoplex Team
We had our normal oil change and tire rotation.
We had our normal oil change and tire rotation. I came on time and they got me right in. In the past it took longer than normal but this time it was quick and I was completely satisfied.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Mike, for your wonderful review! We’re glad to hear that your recent oil change and tire rotation at Phil Wright Autoplex was quick and satisfying. We appreciate your feedback and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team
Excellent service with professional personnel always on
Excellent service with professional personnel always on duty. My truck was ready within the time frame that was given me with several minutes to spare. I've always had this kind of experience with this dealership.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback! We truly appreciate your recognition of the excellent service and professionalism we strive for at Phil Wright Autoplex. It's great to hear that your truck was ready ahead of schedule and that you've consistently had positive experiences with us. We look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team
Wonderful experience working with John.
Wonderful experience working with John. Despite technical problems with GM, John was able to deliver what we wanted in a timely manner.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with John at Phil Wright Autoplex. It's great to know that he was able to assist you despite the technical challenges with GM. We appreciate your positive feedback and look forward to helping you again in the future! Sincerely, The Phil Wright Autoplex Team
The salesman was great,made sure he helped us as much as
The salesman was great,made sure he helped us as much as possible and made us feel comfortable. Also we’ve had bad experiences with finance managers before and had zero issues with this one! Will definitely keep Phil Wright Auto in mind on our next purchase!
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your wonderful review! We’re thrilled to hear that our salesman provided you with great service and made you feel comfortable throughout the process. It's also great to know that you had a positive experience with our finance manager. We appreciate you considering Phil Wright Autoplex for your next purchase and look forward to assisting you again soon! Sincerely, The Phil Wright Autoplex Team