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Phil Wright Autoplex

(1,851 reviews)
Visit Phil Wright Autoplex
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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Joe Alexander was amazing to work with.

Joe Alexander was amazing to work with. Very knowledgeable and would recommend him to anyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words! We’re thrilled to hear that you had a great experience working with Joe at Phil Wright Autoplex. Your recommendation means a lot to us! We look forward to serving you again in the future. Sincerely, The Phil Wright Autoplex Team

Returning customer of Brian Stubbs.

Returning customer of Brian Stubbs. Great customer service. Definitely recommend him to assist with your next purchase.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a great experience with Brian at Phil Wright Autoplex. Your recommendation means a lot to us, and we look forward to assisting you with your next purchase. Don't hesitate to visit us again! Sincerely, The Phil Wright Autoplex Team

I have been a customer of Phil Wrights for over 25 years.

I have been a customer of Phil Wrights for over 25 years. Their service department is great and that is why we continue to buy at Phil Wright.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you for your kind words, Mike! We truly appreciate your loyalty over the past 25 years, and we're thrilled to hear that you’ve had a great experience with our service department. We look forward to continuing to serve you at Phil Wright Autoplex for many more years to come. Don't hesitate to visit us again soon! Sincerely, The Phil Wright Autoplex Team

John David Jones a great help explaining electric equinox

John David Jones a great help explaining electric equinox making car buying a pleasant experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you! We truly appreciate your kind words about your experience at Phil Wright Autoplex. We're thrilled to hear that John was able to assist you with the electric Equinox and make your car-buying journey enjoyable. If you have any more questions or need further assistance, please don't hesitate to reach out. We look forward to seeing you again soon! Sincerely, The Phil Wright Autoplex Team

Salesman was very nice and helpful.

Salesman was very nice and helpful. His name was Adair Juan-Bautista.. The car was the make and model we have been looking for; however, it was not equipped with some of the features we wanted. Hard decision for my husband to make but he decided, yes, he would buy it. They did offered to put in new windshield and fix the air conditioner that was not blowing cold air.They also offered to deliver the vechicle to our home. Overall a good experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience with Adair at Phil Wright Autoplex. It's great that you found the car you were looking for, and we appreciate your understanding regarding the features. We're glad to know that we could assist with the windshield and air conditioning as well as offer home delivery. Thank you for choosing us, and we look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

Great to work with.

Great to work with. Was able to do everything over the phone or thru text. John was easy to work with.

Rating breakdown (out of 5):
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  • Buying process
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  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.
Dealer response

Thank you! We're thrilled to hear that you had a great experience working with us at Phil Wright Autoplex. It's wonderful that John was able to assist you efficiently over the phone and through text. We appreciate your feedback and look forward to helping you again in the future! Sincerely, The Phil Wright Autoplex Team

Great customer service.

Great customer service. Did what they said they would do. Called and check on me after the sale.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your fantastic feedback! We're thrilled to hear that you experienced great customer service at Phil Wright Autoplex and that our team followed up after your purchase. We truly appreciate your support and hope to assist you again in the future! Sincerely, The Phil Wright Autoplex Team

Always receive great service from service department.

Always receive great service from service department. So glad they keep me in the loop of whatever they are doing before they do anything.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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0 people out of 0 found this review helpful.
Dealer response

Thank you, Geneva! We're thrilled to hear that you consistently receive great service from our team at Phil Wright Autoplex. Keeping our customers informed is a priority for us, and we're glad to know you appreciate that. We look forward to seeing you again for your next service! Sincerely, The Phil Wright Autoplex Team

I always enjoy working with the service department.

I always enjoy working with the service department. They are very knowledgeable and provide expert care. The cost of the repair is exactly what I paid with no surprises. Good work guys.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful feedback! We're thrilled to hear about your positive experience with our service department at Phil Wright Autoplex. Our team takes pride in providing expert care and transparent pricing, and it's great to know we met your expectations. We appreciate your support and look forward to serving you again in the future! Sincerely, The Phil Wright Autoplex Team

Great group of people simple and easy to get in and out

Great group of people simple and easy to get in and out no hassle at all

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a simple and easy experience with our team at Phil Wright Autoplex. We always strive to make the process as hassle-free as possible. We look forward to welcoming you back for your next visit! Sincerely, The Phil Wright Autoplex Team