Reviews
I prefer buying local so going to this dealership was top
I prefer buying local so going to this dealership was top of my priority list and getting a good price topped it off. Blake was also top notch salesman.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your wonderful review! We're thrilled to hear that you chose Phil Wright Autoplex for your local purchase and that you had a great experience with Blake. We always strive to provide excellent service and competitive pricing. We look forward to welcoming you back for your next visit! Sincerely, The Phil Wright Autoplex Team
Sold me a 16,000 plus car for it to be broken.
Sold me a 16,000 plus car for it to be broken. I purchased this car in February for my birthday. It almost killed me. Car was brought back to the dealership everyday for the first 2 weeks of having it. Windshield was replaced first. Front tires and other parts were changed next. For it to still try and kill me days later because the break system was messed up. Had a worker drive the car with an and see it open and still minor attempts to fix it. I ended up having to take it to Orr and have it looked at. They called and told me that my front end was being held up by zip ties and there was no front camera cause sensors to malfunction. They kept my car for almost 2 months only to give it back still broken. I’m not pleased at all and would not recommend this place to anyone. Now I’m stuck with an expensive car payment on a broken vehicle. This is because there is nothing they can do to fix the situation. Nicely done Phil Wright!
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- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
We acknowledge your review and are currently looking into the events you’ve detailed.
fast service knowledgble staff that is willing to go the
fast service knowledgble staff that is willing to go the extra mile for their customers
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful review! We are thrilled to hear that you experienced fast service and found our staff knowledgeable and dedicated at Phil Wright Autoplex. We always strive to go the extra mile for our customers. We look forward to serving you again soon! Sincerely, The Phil Wright Autoplex Team
Walked up to the building and was greeted and with in 5
Walked up to the building and was greeted and with in 5 minutes we were driving the car that we went to look at. Would definitely recommend.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Phil Wright Autoplex and for sharing your positive experience with us! We're thrilled to hear that you were promptly greeted and able to test drive the car you were interested in. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team
Smooth transactions and they were really great to work
Smooth transactions and they were really great to work with. Bought it and drove off in it less then 4 hours
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Phil Wright Autoplex! We're thrilled to hear about your smooth experience and that you were able to drive off in your new vehicle in less than 4 hours. We appreciate your kind words and look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team
They done everything possible to get my truck fixed even
They done everything possible to get my truck fixed even sent it to another dealer and provided a vehicle for me to drive while my truck was being fixed.very very good service,thank you
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your positive experience with us! We are thrilled that we could assist you with your truck and provide you with excellent service. At Phil Wright Autoplex, customer satisfaction is our top priority, and we are delighted to hear that our efforts met your expectations. We appreciate your kind words and look forward to welcoming you back in the future. Thank you for choosing us! Sincerely, The Phil Wright Autoplex Team
I WANT TO KNOW HOW DID WORK ON MY GMC .
I WANT TO KNOW HOW DID WORK ON MY GMC . BEST JOB I HAVE EVER SEEN. I WENT BY DETAIL SHOP TO GIVE THEM CREDIT. THEY SIAD THEY DID NOT DO IT!!!!!!!!!!!!!!!! I WAS VERY SURPRIZED PLEASE CONTACT ME. THANKS T.G. CASTON JR.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your experience with us at Phil Wright Autoplex. We're thrilled to hear that you were impressed with the job done on your GMC. Thanks again! Sincerely, The Phil Wright Autoplex Team
Maintenance personnel did not rotate the tires like they
Maintenance personnel did not rotate the tires like they drew a picture of on the maintenance sheet. They documented that they moved rear left to right front and right rear to left front. They just moved left rear to left front. I am sure it is much easier to take left tires off and switch them and then do the same on the right. They should NOT document that they actually did it different than what they did. Did they put a new oil filter in or just new oil. It just makes me wonder if anything they documented was really done.
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- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us, we appreciate you bringing this to our attention. Rest assured, we take these concerns seriously and will address them with our maintenance team. If you have any further questions or would like to discuss this matter in more detail, please feel free to reach out to us directly at Phil Wright Autoplex. Your satisfaction is important to us. Thank you. Sincerely, The Phil Wright Autoplex Team
Quality service at a fair price.
Quality service at a fair price. Service personnel are friendly and knowledgeable. Services finished in reasonable time frame.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Phil Wright Autoplex for your automotive needs! We are thrilled to hear about your positive experience with our service team. We strive to provide quality service at a fair price, and we are delighted that you found our service personnel friendly and knowledgeable. We appreciate your feedback and look forward to assisting you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team
Best experience ever buying our 2021 Subaru Ascent
Best experience ever buying our 2021 Subaru Ascent touring. Salesman was very nice and allowed us to look the car over inside and out (yes it was unlocked) before coming out to talk to us. We took the car on a test drive and was gone for around 30 minutes. We decided we wanted the car and was able to negotiate a deal. We had to go through my bank which took about 4 business days to process the check. He allowed us to go ahead and take possession of the car and bring them the check later. Definitely would recommend Phil Wright to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us at Phil Wright Autoplex! We are thrilled to hear that our salesman provided excellent service by allowing you to thoroughly inspect the car and facilitating a smooth test drive and negotiation process. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Enjoy your vehicle! Sincerely, The Phil Wright Autoplex Team