Reviews
Best experience ever buying our 2021 Subaru Ascent
Best experience ever buying our 2021 Subaru Ascent touring. Salesman was very nice and allowed us to look the car over inside and out (yes it was unlocked) before coming out to talk to us. We took the car on a test drive and was gone for around 30 minutes. We decided we wanted the car and was able to negotiate a deal. We had to go through my bank which took about 4 business days to process the check. He allowed us to go ahead and take possession of the car and bring them the check later. Definitely would recommend Phil Wright to anyone.
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for sharing your positive experience with us at Phil Wright Autoplex! We are thrilled to hear that our salesman provided excellent service by allowing you to thoroughly inspect the car and facilitating a smooth test drive and negotiation process. We appreciate your recommendation and look forward to assisting you or anyone you refer in the future. Enjoy your vehicle! Sincerely, The Phil Wright Autoplex Team
Everyone was an intricate part in me getting my car.
Everyone was an intricate part in me getting my car. Team work!!! Best crew to have who cares about each customer...
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Phil Wright Autoplex for your car purchase! We are thrilled to hear about your positive experience with our team. At Phil Wright Autoplex, we strive to provide exceptional customer service to all our clients. We appreciate your kind words and look forward to serving you again in the future. Drive safely and enjoy your new car! Sincerely, The Phil Wright Autoplex Team
Very nice people.
Very nice people. They made the process very easy. We are very happy with our car
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Phil Wright Autoplex! We are thrilled to hear that you had a great experience with us and that you are happy with your car. We appreciate your kind words and look forward to assisting you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team
The service manager is a kind and understanding person.
The service manager is a kind and understanding person. He goes out of his way to explain issues and addresses concerns.
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you, Randall, for sharing your positive experience with us at Phil Wright Autoplex. We truly appreciate your kind words about our service manager. It's great to hear that he provided you with exceptional service and made sure all your concerns were addressed. We look forward to welcoming you back for your future automotive needs. Drive safely! Sincerely, The Phil Wright Autoplex Team
John David made sure we got exactly the vehicle we came
John David made sure we got exactly the vehicle we came for. No pressure no bologna, just quick and painless and simply an easy experience all around. Likely to be a return customer in the future
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for choosing Phil Wright Autoplex! We appreciate your positive feedback about John and are thrilled to hear about your seamless experience with us. We look forward to assisting you again in the future. Safe travels! Sincerely, The Phil Wright Autoplex Team
Wry good experience for us.
Wry good experience for us. Friendly staff. Yes I would recommend to friends and family
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- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for choosing Phil Wright Autoplex and for recommending us to your loved ones. We are delighted to hear about your positive experience with our friendly staff. We look forward to assisting you, your friends, and family in the future! Sincerely, The Phil Wright Autoplex Team
An hour and a half for an oil change and tire rotation
An hour and a half for an oil change and tire rotation was ridiculous. Someone should have come to the waiting room and explained what the issue was, not left me wondering and waiting.
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback. We understand your frustration with the wait time during your oil change and tire rotation. We appreciate your input and will use it to improve our service to ensure a smoother experience in the future. If you have any further concerns, please feel free to reach out to us directly. Thank you for choosing Phil Wright Autoplex. Sincerely, The Phil Wright Autoplex Team
My second experience and I didn’t feel like a customer.
My second experience and I didn’t feel like a customer. I was just handed paperwork and told a price! I plan on finding another place after this experience
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- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback with us, Tabitha. We're disappointed to hear that you didn't feel like a valued customer during your visit. At Phil Wright Autoplex, we strive to provide exceptional service and a personalized experience for all our guests. We appreciate your input and would like the opportunity to make things right. Please feel free to reach out to us directly so we can address your concerns and ensure a more positive experience in the future. Sincerely, The Phil Wright Autoplex Team
Great people to work with everybody needs to come in and
Great people to work with everybody needs to come in and check the selection of cars they have
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for the 5-star review! We truly appreciate your kind words about our team at Phil Wright Autoplex and the selection of cars we offer. We look forward to welcoming you and others back for another outstanding experience. See you soon! Sincerely, The Phil Wright Autoplex Team
Phil Wright Service department done a excellent job
Phil Wright Service department done a excellent job changing my oil and rotating my tires great service
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- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for choosing Phil Wright Autoplex for your oil change and tire rotation, Joyce. We're thrilled to hear that you had a great experience with our service department. We appreciate your positive feedback and look forward to serving you again in the future. Drive safely! Sincerely, The Phil Wright Autoplex Team