Reviews
Phil Wright is the ONLY dealership to buy from!
From purchasing our used car to maintenance and service, we receive nothing but the best service possible. These people truly care!! Our car was still under warranty, and needed a new engine. We were given a brand new car to drive and repair was made in a timely manner. Very pleased!!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for the wonderful review of your recent visit to our dealership. We strive for 100% customer satisfaction for each and every experience and we hope you enjoy your vehicle for a long time to come. It was truly a pleasure working with you. Sincerely, The Phil Wright Autoplex Team
2016 GMC Sierra 1500
Staff has helpful. I received what I thoight was a good trade in. Got home and realized a taillight was cracked. They honored the truck and we be replacing it. I would purchase from this place again.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We're pleased to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future. Sincerely, The Phil Wright Autoplex Team
It was great
The sales staff was on point and did every thing they could to help me find a truck that I would be happy with and boy did they ever I would buy from here again and again
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Sincerely, The Phil Wright Autoplex Team
Pleasant experience
I traded for a new truck. My salesman, John, narrowed down what I was looking for and then showed me the trucks that best fit what I was in the market for. He was very professional and business like in the way he dealt with me. Excellent follow-up on his commitments.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and I'm glad that our team made such a great impression on you. Sincerely, The Phil Wright Autoplex Team
Excellent!!!
Had a Great experience with Natalie Mueller. She was friendly, helpful and funny. The other staff there were friendly and funny too. They all keeped me laughing and just was fun for the 30 mins I was there. They were quick and efficient. Would recommend to all my friends. Also bought this same vehicle from Brian Stubbs about 2 weeks ago and highly recommend anyone looking to purchase a Pre Owed to go see him. Got us a Great deal.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for writing about your visit with us! I am happy to hear that Natalie was able to provide you with the outstanding customer service we strive to deliver to each of our guests. We would love to work with you again; feel free to call us with any questions or concerns.
Customer Service Excellence
A simple tire rotation and oil change becomes a great customer service experience. Thank you Phil Wright Autoplex. I will be back in a few thousand mile!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for this amazing review of your experience with us here at Phil Wright Autoplex! The experience you described is exactly what we aim for, and it’s great to know we’re exceeding our goals with our customers! Should you have any questions, feel free to reach out. Otherwise, we’ll see you at your next service appointment!
Bad idea
Wouldn’t honor my car care plan that I purchased when I bought the truck because I didn’t buy it from them !! Said that for their customers they make it work out but not for me !! Bad thing about it is while I was getting the service I was in the front with a salesman looking at a new car for my wife but I guess I’ll buy somewhere else now !!
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 3.0
- Does not recommend this dealer
- Came in for service or repair
Brandon, we understand your frustrations and would like to do what we can to remedy the situation. Please reach out to us so we may begin to move forward in a positive direction. Sincerely, The Phil Wright Autoplex Team
Tail Light assembly
Absolutely wonderful! They took of my car and got me a great price on the repairs. My warranty was expired and they got GMC to help with some of the cost!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for sharing your feedback! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Sincerely, The Phil Wright Autoplex Team
service
Purchased a new GMC Terrain. Learned of a recall shortly after purchase. Took car back and service was made to correct the issue. Service was made quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
We love hearing from our customers, so thank you for taking the time to write this glowing review! It's wonderful to hear that our staff at Phil Wright Autoplex was able to provide you with an awesome experience! We really appreciate this feedback and we will share it with the team. Thanks again, and if you have any questions about the work that was done, please feel free to contact us.
Easy and fast. Simple deal
No pressure....easy going .....great place to shop .... if your in the area take a look and see .... they can answer your questions honestly and give you a product that every one is happy with in the end.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a wonderful experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, The Phil Wright Autoplex Team