Reviews
They was fast and helpful
I like the way they treated me and answered the question I had I am. Am very satisfied and would use their services again. And would recommend them to friends
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for giving us the opportunity to service your vehicle. I am happy to hear that everything went well for you. I will pass your feedback along to the team! Sincerely, The Phil Wright Autoplex Team
Good Service - Shuttle Service Appreciated
Understanding you get what you pay for, my 2011 Chevy Silverado has received stellar service and keeps her running smooth. Without shuttle service, I would have to take time off of work. Thank you PWA Service Department! You all rock.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for this great review! We can't tell you enough how much we appreciate our service team. They do a fantastic job and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future! Sincerely, The Phil Wright Autoplex Team
Oil change
Very good to explain every thing, cold waiting room, good refreshments, mechanic left grease smudges on glove box area, would have had them clean this but was to far away to go back.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Taking the time to leave this review means a lot to us. A positive experience is what we strive for every day. Thank you for letting us know how your experience was and for choosing us for your automotive needs! Sincerely, The Phil Wright Autoplex Team
Quick
The service department provide very good and very quick service. Waiting room is nicely furnished with complimentary coffe and sodas for customers, sales people, and service people.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for visiting our service department and for leaving the kind words. We plan to continue giving great customer service and a comfortable place for all our guests during their visit at our dealership. Sincerely, The Phil Wright Autoplex Team
I’m telling you I felt like I was part of the family!
My sales person was easy to work with, straight up on everything. He gained my confidence in the first 10 minutes with him. Absolutely no pressure, it was how can I help you, and he did!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for reaching out! Reviews like these mean the world to us here at our dealership and I will be sure to relay to the team. Take care and have a great day. Sincerely, The Phil Wright Autoplex Team
Great job
Everyone is always nice and professional and do a great job, thank you very much for all your hard work. Being single it’s always nice to know that the dealership will always be honest and trustworthy. Again thank you
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Phil Wright Autoplex Team
Respect and appreciation
Everyone was very nice. I was treated like I was appreciated! Salesman(Russell Wade) was good, not pushy but very helpful. I do look forward to dealing with this salesman and dealership in the future!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience with us! Our team works incredibly hard to exemplify the commitment to customer care and we're so thankful that your time with us was well spent. Please feel free to reach out to us with any questions or future auto needs as we are always here to help. Sincerely, The Phil Wright Autoplex Team
Amazing service and experience!
From the moment I walked in the door, I was treated special! Everyone was super nice and ready to help. Exceeded my expectation of when my car would be ready!!!! One of the HUGE reasons I purchase from Phil Wright! Customer service is like no other!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
It is important our customers feel completely confident with the customer service they received and it made us happy to read your review. If there are any other automotive needs we can assist you with, please don't hesitate to call us or stop by.
Still there and showing kindness
One of our trucks broke down near Russellville, and I had it towed to the nearest Chevy dealer which happened to be Phil Wright in Russellville. I was after hours, and I drove to Russellville from Little Rock to pick up my employee. Dewayne Caldwell was still there, and my employee was inside out of the heat with a cold drink in his hand. Dewayne added the tow fee to our bill and kept me informed on the repairs. He went above and beyond. I would use Phil Wright regularly if they were in Little Rock. Great job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you very much for taking the time to leave us a great review! We are pleased to hear about your great experience at Phil Wright! If there is anything else we can do for you, please feel free to give us a call.
Excellent service!!
Came in with pre-approval, told them the max I was allowed and the range I wanted the payment to be and went smoother than any car deal I've ever had! They even asked for just a little more time before I drove off with it, just so they could have it detailed for me and gas tank topped off! Sales team were polite, prompt and helpful as possible.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for your business and this review. I am happy to hear our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, The Phil Wright Autoplex Team