Skip to main content

Phil Wright Autoplex

(1,866 reviews)
Visit Phil Wright Autoplex
Sales hours: 8:00am to 6:00pm
Service hours: 7:30am to 5:30pm
View all hours
Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,866 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

Want to share your experience with this dealership?

Write a review

Great

The entire process went well. The sales person was very attentive to our needs. For over twenty years we have been purchasing new cars out of town. I am proud a local dealer gave us the best deal this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for the positive review! We understand that buying a car is an important decision and we are honored that you chose Phil Wright Autoplex. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Phil Wright Autoplex Team

Best service in town

Dwayne was a great help and I will keep coming back to this service department best in town !! Highly recommended , I will recommend this place over any shop in town

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for the wonderful review! It is great to know that Dwayne's excellent customer service has earned your continued patronage. Please feel free to call or stop by if there is anything else we can do to help you. Sincerely, The Phil Wright Autoplex Team

Service was great & it was ready on time. Eric was great!

The service was great and the job was finished by the time they said it would. Danny Hipps & Eric Hunt took great care of me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your review! We really appreciate your business and are so happy that Danny and Eric could provide great service to you. We look forward to serving you again! Sincerely, The Phil Wright Autoplex Team

Got it done!

I will never car shop in LR again. Damon Lewis is the best salesman ever. Definitely puts the customer first and really tries hard to get the deal you are looking for.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for the great feedback! Damon is a great asset and we're thankful to have him on our team. We appreciate your business! Sincerely, The Phil Wright Autoplex Team

Very Thorough

These guys are very thorough and ensure your vehicle is in tip-top shape! I NEVER feel that they’re making dishonest recommendations for service items to take care of in future visits as they show you what’s wrong when they have suggestions! Pretty awesome.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if we can help with anything at all. Sincerely, The Phil Wright Autoplex Team

Excellent service

Excellent service with great feedback from the people that done the work on my truck. When I purchased the truck I asked if they would go through my lift and make sure all the bolts were tight and they kept there word. Thank you!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks for your great review. We strive to provide excellent service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

Top notch Customer Service

Comparably priced GM dexos oil change to the quick-service locations. A little higher but no price gouging as dealers have a rep for. And they may not be as quick of a turn-around but they have a courtesy car ride that dropped me off and picked me up. I was quite pleased. A coupon brought me in, but their friendliness and customer service will bring me back.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We would like to thank you for taking the time to submit this amazing feedback. Our team works hard at maintaining top notch customer service and they will be ecstatic to hear you left our store satisfied. We look forward to working with you again! Sincerely, The Phil Wright Autoplex Team

great service.

Everyone is super nice. Josh Johnson is a great sales person. No pressure just super nice and helpful.. when I'm ready to purchase a new vehicle this is where I would go.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.
Dealer response

It is very kind of you to write us such a nice review, Lisa. We're proud to offer our customers a pressure-free shopping experience, and were glad to hear that was the case for you on your recent purchase with Josh and the team. Thank you so much for your business and please let us know if there's anything else we can do for you. Sincerely, The Phil Wright Autoplex Team

Amazing

I purchased my vehicle over the phone. They were amazing. No hassle, they had it ready when I got off work, I signed and drove off! It was better than I expected they even made a video of my truck and sent it to me since I wasn’t there to see it in person. The price was unbeatable! I will only by here! Damon is a very friendly, respectful, and motivated salesman. I was very impressed. Highly recommend.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Congratulations on your purchase, Leah! Thank you so much for taking the time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we’re glad that Damon made such a great impression on you. Sincerely, The Phil Wright Autoplex Team

bulb out

The repair I came in for was very reasonably priced. I called to get an appointment but they told me to come right then because I did't need one.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Ed, we're glad to hear that your service visit went so well. It's always great to hear from our customers and we appreciate you taking the time to give us feedback. Thank you for choosing Phil Wright Autoplex for your vehicle needs. Sincerely, The Phil Wright Autoplex Team