Reviews
Easy and smooth
The dealer did everything they said they would. It was a very smooth and easy transaction. I will definitely go to this dealership in the future and I plan to recommend them to anyone that I know may be looking for a Chevrolet, GMC or Buick.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Your kind words mean a lot to us. We try our best to make the experience as smooth and easy as possible. We look forward to working with you or anyone you might send our way in the future. Sincerely, The Phil Wright Autoplex Team
Service
Took Acadia in because water was coming out of DVD player and water was in lights after a heavy rain. They couldn't find any water leak after testing it. Lindsey called me and asked more questions to try and figure out more since they couldn't get it to leak. They tested it for 2 more hours and still didn't find anything. She noted it for warranty purposes. Impressed that Lindsey didn't just call and say they couldn't find anything the first time. She kept trying to figure it out. Everyone in service was very nice and helpful. I also appreciate the shuttle service. It was a big help.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thank you for leaving us your positive review. We are pleased to hear that you were satisfied with the shuttle we provided and the thorough service you received from us. If there's anything more that we can do, please come back and see us again. Take care! Sincerely, The Phil Wright Autoplex Team
Smooth Transaction
Excellent customer service. I would highly recommend Phil Wright Autoplex to anyone looking for a new or used car. Russ ,Adam, and Chase takes care of their customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your great review. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, The Phil Wright Autoplex Team
Dewayne in Service Department
Dewayne was very professional kept us informed and very knowledgable. He is a person I would ask to assist me again if needed. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Your fantastic review was awesome to read! We are happy Dewayne provided you with efficient and well-informed customer service. Take care! Sincerely, The Phil Wright Autoplex Team
Car Purchase
Excellent customer service. I would highly recommend Phil Wright Autoplex to anyone looking for a new or used car. Danny Hipps takes care of his customers.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience at Phil Wright Autoplex. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team
It was a short visit to check for recalls on my new GMC
It seemed fine, I will have a better idea after my first service visit. I have used the Toyota service in the past and they are excellent.
- Customer service 4.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
We appreciate you taking the time to leave us this positive feedback. At Phil Wright Autoplex, we value our customers and we look forward to seeing you on your next visit. Sincerely, The Phil Wright Autoplex Team
Great experience!
Phil Wright GM service center got me out of a bad situation 300 miles from home. They squeezed my truck in and went to work on a complicated issue. It took a day and a half to figure out, but they ultimately figured it out, fixed the problem and got me on the road! The staff was very courteous and friendly and kept me in the loop on the progress. The pricing was more than fair for the amount of time they spent on my truck. It was a great experience at a time when I didn’t have many options. Thanks to the service Dept and the mechanic for all your hard work!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
We appreciate your kind words. We are glad that we could get your car fixed up and back in good running order. If there is anything more we can do please come back and see us again any time! We look forward to your next visit. Take care. Sincerely, The Phil Wright Autoplex Team
Quick and easy
Bought my lease that I was up and they handled it all fast and courteous. Chance is a great salesperson to deal with very friendly and not pushy.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We appreciate you for letting others know about your experience at Phil Wright Autoplex. If you ever need anything in the future, please don't hesitate to let us know. Take care! Sincerely, The Phil Wright Autoplex Team
Great deal with fast service
They negotiated a great deal with us online and when we arrived to pick up the paperwork & vehicle, we did not have to wait very long.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for the feedback! We are happy to hear of your positive experience at Phil Wright Autoplex, and we are grateful you chose us for your automotive needs. We look forward to working with you again in the future! Sincerely, The Phil Wright Autoplex Team
Great
The entire process went well. The sales person was very attentive to our needs. For over twenty years we have been purchasing new cars out of town. I am proud a local dealer gave us the best deal this time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for the positive review! We understand that buying a car is an important decision and we are honored that you chose Phil Wright Autoplex. Please feel free to contact us if you have any questions on your new purchase. Sincerely, The Phil Wright Autoplex Team