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Phil Wright Autoplex

(1,851 reviews)
Visit Phil Wright Autoplex
Sales hours: 9:00am to 5:00pm
Service hours:
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Sales Service
Monday 8:00am–6:00pm 7:30am–5:30pm
Tuesday 8:00am–6:00pm 7:30am–5:30pm
Wednesday 8:00am–6:00pm 7:30am–5:30pm
Thursday 8:00am–6:00pm 7:30am–5:30pm
Friday 8:00am–6:00pm 7:30am–5:30pm
Saturday 9:00am–5:00pm Closed
Sunday Closed Closed
2025 state dealer award
View 9 awards
2025 state dealer award 2025 state dealer award 2024 state dealer award 2023 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2020 consumer dealer award
New (479) 668-4848 (479) 668-4848
Used (479) 668-4882 (479) 668-4882
Service (479) 763-3128 (479) 763-3128

Reviews

(1,851 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Phil Wright Autoplex from DealerRater.

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Awesome experience with friendly customer service!

Awesome experience with friendly customer service! Made sure that all our questions were answered and our concerns met.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words, Carla! We're thrilled to hear that you had an awesome experience at Phil Wright Autoplex. Our team is dedicated to providing friendly and attentive service, and we're glad we could address all your questions and concerns. We hope to see you again soon! Sincerely, The Phil Wright Autoplex Team

Fantastic service and fantastic people.

Fantastic service and fantastic people. They always do a great job and in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words! We're thrilled to hear that you had a fantastic experience at Phil Wright Autoplex. Our team takes great pride in providing excellent service in a timely manner, and your feedback is greatly appreciated. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

Excellent service every step of the way.

Excellent service every step of the way. Highly recommend! JD listened and cared and made sure we got the vehicle we needed. Already had vehicle detailed and ready to go before we even got there. Finance also made sure we got the best deal that worked for us. Amazing team. Save yourself time and come here for your next vehicle!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had an excellent experience at Phil Wright Autoplex. It’s great to know that JD and our finance team took such good care of you and ensured you got the vehicle you needed. We appreciate your recommendation and look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

Everyone was very nice but we were there for 7 hours.

Everyone was very nice but we were there for 7 hours. 90% of it sitting around and waiting for one person or another to complete something. We walked in with our trade in, the title and exactly what truck we wanted. There is no way it should have taken the entire day to complete the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We appreciate you sharing your experience with us. We understand that a 7-hour wait can be frustrating, especially when you had everything prepared for your transaction at Phil Wright Autoplex. We strive to improve our processes and your insights are valuable in helping us do so. If you'd like to discuss this further, please don't hesitate to reach out to us. Thank you again for your input. Sincerely, The Phil Wright Autoplex Team

Fantastic service, no pressure and extremely easy to work

Fantastic service, no pressure and extremely easy to work with! Will be coming back to Bryr again if the need arises.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Rachel, for your wonderful review! We’re thrilled to hear that you had a fantastic experience at Phil Wright Autoplex and found our service easy and pressure-free. We look forward to welcoming you back in the future! Safe travels! Sincerely, The Phil Wright Autoplex Team

The are friendly and very nice and help full they work

The are friendly and very nice and help full they work very hard to help u find what u want wonderful experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had such a positive experience at Phil Wright Autoplex. Our team is dedicated to helping our customers find exactly what they want, and it's great to know that their hard work and friendliness made a difference for you. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

Phil Wright autoplex is a great place to buy a vehicle

Phil Wright autoplex is a great place to buy a vehicle everyone is friendly and helpful. Great selection and easy to deal with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your wonderful review! We're thrilled to hear that you had a positive experience at Phil Wright Autoplex. Our team takes pride in providing excellent service and a great selection of vehicles. We hope to see you again for your next purchase! Sincerely, The Phil Wright Autoplex Team

Very easy to work with!

Very easy to work with! We live about 2 hours from the autoplex, so we did everything over the phone in one afternoon. They delivered the vehicle the next morning and picked up our trade-in. Great service!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you, Shane! We truly appreciate your kind words about your experience with Phil Wright Autoplex. It's fantastic to hear that the process was easy for you, even from two hours away. We're glad we could deliver your vehicle promptly and handle your trade-in seamlessly. We look forward to assisting you again in the future! Sincerely, The Phil Wright Autoplex Team

Great employees with excellent service.

Great employees with excellent service. Not their fault squirrel has been feasting on our wire coverings. We do question why General Motors would continue to use soybeans in their coverings when it gives us so much trouble.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback! We're glad to hear that you had a positive experience with our employees and service at Phil Wright Autoplex. We understand the frustration with the wiring issues caused by squirrels, and we appreciate your insight regarding the materials used by manufacturers like General Motors. Your thoughts are important to us, and we encourage you to reach out if you need further assistance. We look forward to seeing you again! Sincerely, The Phil Wright Autoplex Team

Does it always take almost two weeks to get in here and

Does it always take almost two weeks to get in here and get service on your vehicle? I could have gone to almost any other dealership and gotten service the next day! I thought the oil change charge was high.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your feedback. We understand your concerns regarding the service wait times and pricing for your oil change at Phil Wright Autoplex. We strive to provide the best service possible, and we will share your input with our team. If you have any specific questions or would like to discuss this further, please feel free to reach out to us directly. We appreciate your business and hope to serve you better in the future. Sincerely, The Phil Wright Autoplex Team

Consumer response

I think it is best if I go to another dealership for service in the future where I can get service in a couple of days instead of weeks.