Reviews
Write a reviewCar maintenance
Good customer service and a very helpful service advisor, had a few services done on my 2015 Accord, the whole process took less than an hour.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! We're happy to hear that our team took such great care of you and we truly appreciate you for taking the time to let us know how we did. Thanks again!
Dishonest service department
Took my Honda in for an oil change and was presented with over $600.00 of stuff called BG that they were trying to up sell me on. One of the services they were trying to up sell me was a power steering flush. I called my husband to see if he wanted any of it done and he said it was a scam because my car was electric power steering and didn’t have any power steering fluid that you could flush. I will never step foot in a Fowler store again. Such a rip off.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi Susan, I sent your review to our management team so that they could reach out and resolve this issue, but we have been unable to locate a customer file based only on this information. We are truly concerned about the experience you described here and would speak with you so we can address your concerns. We always aim to provide our customers with an excellent experience and we apologize for missing the mark here. We greatly appreciate any opportunity to get to the bottom of this issue and hope that you'll reach out to our service manager, Tim Irwin, at your earliest convenience. You can give him a call at (405) 329-1077 or send an email to me at Community@FowlerHonda.com with any questions or additional information. We hope to hear from you soon. Thank you, Amy H.
Fowler Honda
I have never used dealer service before but when I bought my car at Fowler I decided to try it. I have not let any other service place work on my car except Fowler Honda service because I am sold on their service dept. They are friendly, more than accommodating and my car is kept in great shape there. I own 2 Honda autos from Fowler and will definitely stay with them.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words. We truly value your business and appreciate you for taking the time to let us know about your experience. Thanks again!
Oil change and fog light repair
Pleasant service advisor. Tech didn't wipe oil filter, so it leaked small amount of oil on my floor. Took it back, but everything was tight. Tech recommended fuel injector service at 16k miles (brand new vehicle) with highway driving. Seems excessive to me, even for GDI engine.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for taking the time to let us know about your experience. We'll be sure to let our team know about your comments. Thanks again for your feedback.
Fowler Honda is great
The service department is exceptional. Especially Taylor Henson. He is very knowledgeable and courteous and thorough. I always go through him for cars service appointments because I know he will ensure everything goes well.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the review! We're happy to hear that our team took such great care of you and we truly appreciate you for taking the time to let us know how we did. Thanks again!
Service Department
The service representative Joey, was very very helpful with my experience. I will definitely come back to service my cars at Fowler Honda.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for taking the time to let us know about your experience. We'll be sure to let our team know that they're doing a great job. Thanks again for your kind words!
Nick Horton
Thank You Joey for taking such good care of us when we come in for service. i sent everyone i know with a Honda to come see you.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words. We truly value your business and appreciate you for taking the time to let us know about your experience. Thanks again!
Auto service
Always courteous and professional. I had to cancel app't. At last minute due to a death in my family. Service dept. was very understanding and rescheduled. On day of service their courteous car took me home and later picked me up. I very much appreciate all that they did.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words. We are so sorry for your loss and we appreciate you for taking the time to leave us this feedback on your experience. We're happy to hear that our team took good care of you. Thanks again!
Great service
Great place to take your car. Have taken great care of my Accord for YEARS!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words. We appreciate your feedback and we're happy to hear that our team took good care of you. Thanks again!
Love Fowler Honda Service Department
Love Fowler Honda and all the Service Advisors!!! They are very knowledgeable and the Technicians are the Best in town!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the kind words. We appreciate your feedback and we're happy to hear that our team took good care of you. Thanks again!