Reviews
Write a reviewFowler Honda, Norman OK
I purchased my car here two years ago and because of the friendly sales staff and easy buying experience I continue to bring my car here for expert service. This dealer offers a friendly small town customer service relationship in a large metropolitan area. The service is easy to schedule on line and everyone is prompt, friendly and experienced in helping me keep my car in like-new condition.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the review! We're happy to hear that our team took such great care of you and we truly appreciate you for taking the time to let us know how we did. Thanks again!
Service at Fowler Honda
Thank you for your assistance with replacing a wheel and other part replacement.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words. We truly value your business and appreciate you for taking the time to let us know about your experience. Thanks again!
Car repair
I came without an appointment and they worked me in. I had the splash shield come detached and dragging on the ground. They found the part I needed and replaced it. It also needed a new alignment which was done. Taylor and the crew have always been GREAT to me when I needed service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We appreciate you for taking the time to let us know about your experience. We'll be sure to let our team know that they're doing a great job. Thanks again for your kind words!
Great Service
I bought my Honda CR-V from Fowler in 2014. Been going back for the past 6 years for various services. Love the service department. Everyone is friendly and knowledgeable.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review! We love hearing from our customers and we truly value your business. We're honored to have you as a member of the Fowler family. Thanks again for taking the time to let us know how we did!
oil change
I had my oil changed and tires rotated. In and out quickly. Great customer service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the kind words! We appreciate your feedback. Thanks again!
great experience getting my car serviced
Fowler Honda did a great job servicing my car. I had previously taken my car to several other dealerships and mechanics. Some of the other places told me they could not fix my car while others said they could only fix it if they charged me several thousand dollars. Fowler Honda was extremely professional and efficient and they were able to fix my car for under $400. I am very impressed. My service advisor was Charles Gregory and I could not have asked for someone more honest and professional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the review! We're happy to hear that our team took such great care of you and we truly appreciate you for taking the time to let us know how we did. Thanks again!
Disgruntled Customer
On a questionnaire I was asked, "What could Fowler do better?" My answer is: Provide full disclosure on used vehicle conditions. I was told that a pickup I was interested in was in good, "clean" condition. So I drove 4 hours to buy this vehicle. Well, everything was good except for poorly repaired and repainted areas. Most of this I did not discover until several days after I had purchased the vehicle and saw it in just the right orientation in full sunlight. Don't believe a Clean Carfax report as those reports do not tell the full story! There were other issues with the purchase/buying process so I would suggest that if you deal with Fowler Automotive....be careful!
- Customer service 2.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback. I sent your review to our management team and understand that Dennis has reached out to see how we can best assist. Please feel free to give him a call or send us private message if you have any questions or additional details you would like to share. We truly take customer feedback seriously and we appreciate the opportunity to look into this issue and work to resolve it. Thank you, Amy H.
We like Fowler.
The Fowler team was courteous and fast. Their team member Josh was especially helpful. My wife and I had a very good experience. We love the car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the review! We're happy to hear that our team took such great care of you and we truly appreciate you for taking the time to let us know how we did. Thanks again!
Wonderful shopping experience
I went to 5 dealerships looking for a new vehicle. Fowler Honda was the only one that would negotiate with me. Chas the sales manager and Lindsay did a terrific job of finding the right vehicle in my price range. It was the best car buying experience I have every had!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the kind words Tom! We appreciate you for letting us know about your experience with us and we're proud to have you as a member of our Fowler Honda family. Thanks again!
Great place to buy
Excellent experience. From the moment we walked in the door we were treated with hospitality and respect. So happy to be in my CR-V. Thank you
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks for the kind words Tina! We appreciate you for letting us know about your experience. Thanks again!