Reviews
Quick, easy, comfortable.
In and out in a decent amount of time. I was very picky and specific about what Tacoma I wanted. They couldn't accommodate me on the exact truck I wanted to order due to Toyota ending production on the TRD Pro for the year, but they made up for it by giving me a great deal on a TRD Off Road. Nice people to work with.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Congratulations on your new TRD Off Road! Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have a remarkable experience. We will share your comments with our team and we look forward to seeing you at our dealership in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Best Sales Experience So Far
Todd was exactly the person we needed. We weren't sure just what we were looking for and Todd took the time to let us test drive several vehicles. He also helped bring us to the right decision with great questions. We never felt pressured and in the end we believe we got exactly what we needed. Kord was very pleasant to work with and he took time to make sure we understood all our options. We would highly recommend both Todd and Kord to anyone looking to buy from Jim Norton. This was our second vehicle from Jim Norton and Todd was our Salesman for both cars. We think it speaks very highly that Jim Norton has long term employees.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this great review. We are very happy to hear that Todd and Kord could provide you with a second car buying experience that was just as good or better as the first! Please come back and see us again in the future with anything else you might need. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great dealership
Jim Norton was by far the nicest dealership we went to in the Tulsa area. Nice showroom and people seemed friendly. They actually acted like they wanted my business and worked to get it.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for your business and this review. I am happy to hear that our team was able to serve you and demonstrate how we do business here. If there is anything we can assist you with in the future, please let us know. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Excellent experience
Answered all queries. The process was smooth. Definitely refer to other. Got the car of my choice, excellent service. Good ambience of the dealership, freindly staff
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your new vehicle and we look forward to hopefully doing business with you again in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Thank you for taking the time to submit this awesome feedback. Hearing that you received "excellent service" is always encouraging and reassures us of our commitment to our customers. We hope that you enjoy your new vehicle and we look forward to hopefully doing business with you again in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great Dealership
Very professional and courteous personnel. I love doing my car business at Jim Norton Toyota. I've bought two Camrys from them and will definitely be back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Thanks for your outstanding review, Ronald! I’m glad to hear that our team was professional and courteous! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
We had great experience buying our Toyota Prius
Our sales person was very knowledgeable and friendly. They worked with us on the price and gave a great deal. Our experience with Finance person was great. He was knowledgeable on different types of warranties and vehicle coverages they offer for long term care of Prius.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thanks for your awesome review and congratulations on your new Toyota Prius! I’m glad to hear that our team was friendly and knowledgeable! We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Brand new car same feel
My brand new 2017 Toyota Sienna is awesome! The drive was no different than my old car, which is great for my kids since that's what they were used! I can't wait to use my entertainment system in the car. Angela Hobbs was also great and made sure we were taken care of before we left the lot! You are doing great!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
I am happy to hear that your time spent with Angela was pleasant. Congratulations on your new 2017 Toyota Sienna! If you have any questions or need any further assistance, please come back to visit us. We look forward to seeing you in the future. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great experience from beginning to end!
Overall a very pleasant buying experience! They were not pushy or forceful at all. My family has bought several vehicles here and we all will come again!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to write us a great review. I am thrilled to hear that you had such a great shopping experience with us. Please let us know if we can help you with anything else. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Excellent Service
We were buying a truck for our 17 year old son on a small budget and everyone provided exceptional service, from sales to financing. Tanner and Trey our sales guys were knowledgeable and not pushy. Our financianing agent, Kord made the experience even better, he took the time to teach our son the value of good credit and explained things so that it made sense to a 17 year old first time buyer. I would definitely ask for Tanner, Trey and Kord the next time I buy a car there. I will definitely go back.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thanks for this marvelous review and congratulations to your son on his new car! We are so pleased that Tanner, Trey and Kord were able to provide you with such exceptional service. We look forward to seeing you again! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Outstanding customer service in a friendly atmosphere!
I was a little apprehensive about buying my first car, especially at such a large dealership. However, after talking with Grant Geer I was confident that I would find the right car for me at the right price. Being so young, I felt that my options would be limited. But, when I arrived I was surprised to find that Jim Norton had a wide selection of cars that fit into my narrow price range. Not once did I feel pressured or uncomfortable. Thanks to Grant's patience and willingness to find the best deal for me, I drove home in a brand new Toyota Corolla. Not many 18 year old kids fresh out of high school can say that much.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Jack, it was a pleasure to read about your first buying experience working with Grant. Congratulations on your new Toyota Corolla! It's delightful to know that we were able to provide you with such a memorable and pleasant experience. Thank you for taking the time to write this outstanding review. We look forward to seeing you again in the future! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com