Reviews
Most exceptional experience ever at a dealership!
This dealership has the whole package! They provide a nice atmosphere and have excellent service in sales and financing. The employees are very knowledgeable and professional and truly care about helping their customers. They make sure you are completely comfortable while you are there and satisfied with everything before you leave. I had the pleasure to be helped by Andrew Tanner In sales and Brian Smith in finance. These two men are simply the best! I would recommend this dealership to anyone and hope they are lucky enough to work with Andrew and Brian.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback. We appreciate your comments and are happy to hear that Andrew and Brian were able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Very pleasant experience
Staff was friendly and pleasant. My salesman, Wilford Friday, took very good care of me. I will recommend this dealership to my friends in the future.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you so much for the nice review! We really appreciate this feedback and I'll be certain to share your compliments with Wilford and the rest of the staff. We pride ourselves on offering high-quality customer service, and I'm glad we were able to take care of you. It was our pleasure! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great Experience! We found just the car we wanted at a fair
Excellent experience buying our daughter her first car!! Didn't feel pressured and he patiently showed us many models until we found just what we wanted!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for leaving us this review. We are very happy to hear that we could help get you set up with the perfect new car for your daughter. If there is anything more that we can do for you please feel free to come back and see us anytime! Take care. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great place to buy a car!
We stopped around closing time. Everyone was very friendly and helpful and even stayed late so we would not have to make a second trip to finish the paperwork. I got to drive my new car home and the process was quick and painless. Very professional!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you for taking the time to share your experience with us! Our goal is to ensure a painless and quick purchasing process for each of our customers. Congratulations on your new vehicle! Please remember that we're always here to assist you with any future auto needs! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Absolutely stress free!
Jim Norton Toyota was the first place I had stopped after making a very long list of dealerships and tons of research. I was very anxious about buying from a dealership. Tyler immediately seen us and welcomed us to Jim Norton Toyota. He is very thoughtful and observant. He was patient with me and showed me tons of cars I had in mind. We went for a test drive and he helped me feel very comfortable and let me have fun with the car. He still stays in touch and checks up on my husband and I both. I would definitely recommend Tyler to anyone looking to by a vehicle. I plan on coming straight to him for any other purchases in the future! Thank you so much Tyler!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving this remarkable feedback and congratulations on your new car! We appreciate your comments and are happy to hear that Tyler was able to meet your needs. At Jim Norton Toyota, we always strive to provide the utmost in quality and customer satisfaction. We look forward to assisting you again down the road! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
30K service
The sales experience was average or slightly below, but the service experience is slways top notch. The service is always done in a timely fashion.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
Thanks for the feedback, Mario. I’m glad to hear that you are consistently impressed with the service we offer here at Jim Norton Toyota. If there is anything more that we can do for you please come back and see us any time! Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great Experience
My husband and I came in this morning looking to buy a car for myself. We were assisted by Mitch McCurdy and he was extremely helpful. He helped to find us a good fit and got us a good deal. We then were helped by Kord Padilla over in financing. He as well was extremely helpful. He got us at a price that we were comfortable with as well as great options for the vehicle. Both guys were very professional and explained things thoroughly as well as making sure we understood each step along our purchase. I definitely recommend Jim Norton, Mitch, and Kord!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Thank you so much for this lovely review and congratulations on your new car! It's wonderful to hear that Mitch and Kord were helpful during your visit. If you have any questions, please don't hesitate to reach out to us again. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Another pleasant buying experience.
Tyler was professional all the way and went the extra mile for us.. That said, the business office needs to take no for an answer when trying to sell the extra coverage.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you Fred, we love hearing from happy customers. We know that buying a car is an important decision and it's awesome to know that Tyler assisted you in such a professional manner. Please feel free to contact us if you have any questions on your new vehicle. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Great experience
Everyone we worked with over three visits were very helpful. They all were willing to show me any car and were flexible as we changed to looking at several different types of cars.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for leaving us this great review. We are very happy to hear that we could be so helpful during your recent visit with us. We look forward to seeing you back again in the future. Take care! Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com
Fantastic service and sales rep!
Our sales rep, Grant Geer, was amazing! He let us "shop" at our own pace even though we came in pretty much knowing what we wanted. He came in on his day off to help us get our family in to a vehicle we needed and wanted. I will definitely be referring him to any friends and/or family looking for a great vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your fantastic review was quite a refreshing read! Congratulations on your new car! I am happy that Grant provided you with exceptional customer service. Sincerely, Laura Morse, e-Commerce Manager, (918) 317-7243 laura_morse@jimnortontoyota.com