Reviews
Great Service
Philip was very helpful and great customer service advisor.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ghanshyam and thank you for your five star review of David McDavid Honda Irving. I'm glad to hear that Phillip took great care of you. Please let me know if you have any questions in the future. Richard Schindler General Manager
Did not listen
Salesman did not listen to our needs or expectations.
- Customer service 1.0
- Buying process 1.0
- Quality of repair —
- Overall facilities 3.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello and thank you for your feedback. Our customers' needs and expectations are very important to us. I am very sorry to hear that we did not meet these.Please call me at 469-615-3891 at your earliest convenience so I can learn more about your situation and restore your faith in our dealership. If I am out of the office, please leave your name and best contact info. Richard Schindler General Manager
Great customer service. great place
Great customer service. my wait time was less than what mentioned. the representative was great and i am very satisfied with the service. you guys rock.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Sanjaya and thank for taking the time to review David McDavid Honda Irving. It's not everyday that a customer says we rock! We look forward to working with you again soon. Best, Richard Schindler General Manager
Ms. Connie Harris
I was there to get a periodic oil change and service. They had all my past repairs on record as I had always taken my 2007 Honda Fit there where I had bought it new. The person who greeted me, "Ebby" was very courteous and efficient. After the service people examined my car, he explained everything in detail, answered all my questions and estimated the time it would take. They finished even earlier than he estimated, and as far as I can tell, my car is in good shape. They take good care of me. As for the facilities, I was used to their waiting area, which was really nice to begin with, but the whole facility is being remodeled and so the temporary place was not as nice as I was used to, but I look forward to seeing the new Express Service next time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 3.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello Connie and thank you for such a thorough review of David McDavid Honda Irving. I take great pride in my team and am very happy to know that Ebby and the entire service team went above and beyond to make sure all of your needs were addressed. We look forward to working with you again soon. Richard Schindler General Manager
Great staff, works with you
It was awesome. Nice staff to work with. Listens to customers.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 4.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello and thank you for taking the time to review David McDavid Honda Irving. I take great pride in my team and am happy to know they took awesome care of you. Enjoy your new car and please don't hesitate to let me know if there's anything else we can do for you. Richard Schindler General Manager
Great Service
I had a great experience buying a new car at this dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Kiran and thank you for your five star review of David McDavid Honda Irving. I'm glad to hear that you had a great experience buying your new car with us. We look forward to working with you again soon. Best, Richard Schindler General Manager
Great service! Randy O'Connell, was awesome!
My salesman, Randy O'Connell, made my buying experience stress free! He showed me everything about the Honda and answered all my questions. I found him through Consumer Reports . . he called me as soon as I clicked on his offer! And talked at length about the Honda features.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hello Anne. Thank you for taking the time to review David McDavid Honda Irving. We strive to make the car buying experience as easy and painless as possible so I am glad to hear that Randy made this the case for you. Congratulations on you new car. We look forward to working with you again in the future. Best, Richard Schindler General Manager
Great service
Service department is friendly specially Daryll and he provide proper guidance for maintenance.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for sharing Sanjay. At David McDavid Honda Irving, we aim to provide friendly and knowledgeable service for all of our customers. I'm happy to hear that Darryl did just that. Please let me know if you have any questions in the future. Best, Richard Schindler General Manager
great sales team
great sales staff. matt worked with me to get me into a vehicle that day, despite being turned down by multiple loan companies.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
That's great to hear Ryan! I'm glad that Matt and the entire team at David McDavid Honda Irving were able to get you into the vehicle you wanted. Enjoy your new car and please don't hesitate to let me know if you have any questions in the future. Richard Schindler General Manager
Great group of people. Very happy experience
Great group of people. Great price. Great experience. Very professional. Easy deal. Would buy again. O high pressure o the usual high price you find elsewhere.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car