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David McDavid Lincoln Frisco

(2,613 reviews)
Visit David McDavid Lincoln Frisco
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 209-7906 (469) 209-7906
Used (469) 209-8959 (469) 209-8959

Reviews

(2,613 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David McDavid Lincoln Frisco from DealerRater.

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Horrible customer service.

Horrible customer service. No return calls. Temporary plates have expired and no resolution to correct the issue. In process of escalating to regional office, filing complaint with TxDOT and Texas attorney general. will be filing suit if not resolved quickly. ?.. they suck !

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Mr. Hennessy. We’re sorry to hear about the frustration you’ve experienced regarding your temporary plates. Please contact our Service Manager Omar Hernandez at 972 943 2020 so we can work toward resolving this matter as quickly as possible. Thank you, Sonia HerediaGeneral Manager

As always a very pleasant experience and i recommend the

As always a very pleasant experience and i recommend the dealership often as they are friendly and always have time to discuss any problems and costs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to leave us this positive review! Have a wonderful day!

Is ok good location and many car for choice and price ok

Is ok good location and many car for choice and price ok to deal and very happy which seller man and very a happy customer

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Minh Nguyen, we are delighted to see this rating! Have a great day!

This was my 8th car purchase from David McDavid Lincoln

This was my 8th car purchase from David McDavid Lincoln and it is a top notch experience every time. Susan is a knowledgeable and thorough sales person who always goes above and beyond. Our service manager, Richard Anchetta and the service experience at David McDavid is the reason we are such loyal customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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My experience was exceptional.

My experience was exceptional. Eddie was kind, professional, and easy to work with. I would recommend David McDavid to everyone.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Accomodated our request and didn't try to upsell us on

Accomodated our request and didn't try to upsell us on anything. They had the ride we wanted without any automatic dealer upgrades. Thank you

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I got in at the appointed time and all was fine.

I got in at the appointed time and all was fine. what else do you need? words, words, words, words, words, words, words, words, words

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

:-) Wow! Thank you for rating us so many stars!

Changed my oil on site, less than an hour, tech was

Changed my oil on site, less than an hour, tech was great! Had many cars serviced there with great results, great service department, smart techs, and friendly

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Steve Sartor, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

The process of selecting and purchasing our new Aviator

The process of selecting and purchasing our new Aviator was flawless. Adi Ali was great work with, as well as the rest of the team.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman and financial manager were very patient and

The salesman and financial manager were very patient and worked diligently with me to ensure I was a satisfied and happy customer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.