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David McDavid Lincoln Frisco

(2,567 reviews)
Visit David McDavid Lincoln Frisco
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 209-7906 (469) 209-7906
Used (469) 209-8959 (469) 209-8959

Reviews

(2,567 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David McDavid Lincoln Frisco from DealerRater.

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I arrived in a timely manner, was attended by a courteous

I arrived in a timely manner, was attended by a courteous staff member. The vehicle was then quickly taken for servicing. The time estimated for servicing was 2 hours. We waited in the waiting area for One hour 57 minutes and the vehicle was returned completely serviced in a timely manner.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

They were off the chain !

They were off the chain !! Felt like a multi millionaire being served with the best of service . They were patient and understanding of each of my concerns Hope to buy again. They rocked it . Sincerely Dr. Michael Mauger Corpus Christi TX 78413

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
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Eddie made the process easy and fast.

Eddie made the process easy and fast. Ask for Eddie when you?re in the building . Eddie gonna get you right. Also the customer service was extremely excellent

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

We really appreciate this positive review! Thanks so much!

Absolutely wonderful experience working with Cesar.

Absolutely wonderful experience working with Cesar. I will be back to let David McDavid perform all of my work and repairs. Thank you.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I both purchased a vehicle from this dealer and had my

I both purchased a vehicle from this dealer and had my first service visit after about 3 weeks. Since I am not sure which of these events you are seeking feedback on, I will tell you that both events were exceptional. Susan who sold me the vehicle and Richard who was my service manager were professional, personable, and made both the buying and repair visits exceptional.,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Larry Trichel, we are delighted to see this rating! Have a great day!

True to their word!

True to their word! What a great experience! We spoke over the phone, drove from out of town and everything was ready when we got there! Exceptional customer service with no surprises!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Still waiting to get a copy of our contract.

Still waiting to get a copy of our contract. We have tried contacting Winnie our sales person with no luck! I may have to go visit the dealership!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greetings Edwin and thanks for bringing this to our attention. Records show that you have been in touch with our team and your paperwork was sent. If you still need assistance, please reach out to Nabeel Alghussain at (469) 405-3736. Thank you for your business and patience as well.

My service manager , Richard Ancheta, is exceptional.

My service manager , Richard Ancheta, is exceptional. He ta k es the time to explain the service cycle and approach to resolving my issue. And when the care is delivered he explains in detail the repair that was done

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Larry T, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

We bought a new 2023 Lincoln Aviator from David McDavid

We bought a new 2023 Lincoln Aviator from David McDavid Lincoln in Frisco. We Have really enjoyed our Aviator, It has been a wonderful SUV! We get it serviced at David McDavid Lincoln as well. Our service advisor is Richard Ancheta, he provides great customer service and takes great care of our Aviator as well!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for taking the time to rate us! You really made our day today.

smooth as silk EXCELLENT, Car was as advertised.

smooth as silk EXCELLENT, Car was as advertised. Sales process was without problems. Salesman was helpful and courteous. Facilities were spotless EXCELLENT,EXCELLENT,EXCELLENT,EXCELLENT,

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Paul, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!