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David McDavid Lincoln Frisco

(2,503 reviews)
Visit David McDavid Lincoln Frisco
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
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Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 209-7906 (469) 209-7906
Used (469) 209-8959 (469) 209-8959

Reviews

(2,503 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David McDavid Lincoln Frisco from DealerRater.

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Total commitment to customer service satisfaction.

Total commitment to customer service satisfaction. Service to my vehicle was provided in a timely manner. Facilities are excellent and very clean. Service advisor Richard Archeta keeps you informed throughout the process.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thomas Wade, thank you for taking the time to leave us this positive review! Have a wonderful day!

Winnie offered excellent customer service.

Winnie offered excellent customer service. She was friendly and very knowledgeable of the options for each vehicle we considered purchasing.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Very nice staff.

Very nice staff. Disappointing that loaner cars are no longer offered. Parts delay caused a great inconvenience. No vehicle for three days. But maybe this is common for dealerships these days.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Good g o o d g o o d g o of good good g ood goo d good

Good g o o d g o o d g o of good good g ood goo d good good Good Good Good Good Good

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!

My sales representative Winnie was fantastic.

My sales representative Winnie was fantastic. She was professional and knowledgeable. Empathy for the customer!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Top-notch team- Eddy and Pooya.

Top-notch team- Eddy and Pooya. Friendly, professional, patient, transparent. They made the experience a pleasant one, and I?d highly recommend David MacDavid Lincoln of Frisco to anyone in the market. Ask for Eddy by name! :)

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

Winnie was a great salesperson.

Winnie was a great salesperson. She went over and above to service us. She was professional, knowledgeable, patient and friendly. The facility was beautiful and clean. From sales to finance they went over and above.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

We always appreciate positive reviews! Thank you, and happy motoring!

Very pleased with the service.

Very pleased with the service. Sales people were very helpful in making the transaction as easy as possible.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I really enjoy coming to this dealership.

I really enjoy coming to this dealership. Everyone is so pleasant and trustworthy. They don’t try to upsell you on unnecessary services. I also love how clean everything always is, including the restrooms and they keep plenty of snacks and beverages on hand while you wait.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Prince was a great salesman to work with.

Prince was a great salesman to work with. We did have a few hiccups with the vehicle itself after we got it home, but they were very accommodating as I am not local. They set me up with a loaner car while I was without mine. I would recommend David McDavid Lincoln and Prince to anyone! They’ve been a pleasure to work with.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.