Reviews
Amazing service
Richard Ancheta was amazing, as always! He is incredibly friendly and worked around my hectic schedule.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We're happy to help however possible, Kiran. We appreciate your kind review.
Recent Visit
As usual, Richard Anchetta did a terrific job - he set up our appointment quickly, was right on schedule, and had the car ready for us as promised. He needs to be cloned! Many thanks!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Always a great experience!
Always a great experience! Car was finished in a timely manner :)
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your kind words and review, Lori Barrow. Hope you're enjoying your vehicle, and as always, drive safe!
Jonathan Purchases 2013 MKZ
The staff is always great and the service always exceeds expectations!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are happy you had a pleasant experience here at David McDavid's Plano Lincoln. We appreciate your review and we hope to be of service again in the future.
Very good service wait area.
2014 MKS. Scott is exceptional and is an asst to your team. Multiple items were addressed all to my satisfaction.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
We are glad to hear that you were satisfied with your visit, Jerry. We hope you'll consider us again in the future.
Great Service
Ed Nargo was very knowledgeable and experienced-- a fine representative of your dealership.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your review, James. I am happy to hear that Ed took care of you. We value your business and hope to have the opportunity to work with you again in the future. Will Palasota, GM
Good experience
The experience was pleasant. The vehicle I purchased is in beautiful condition. Everyone was helpful.
- Customer service —
- Buying process 4.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your feedback, Thomas. We appreciate your business. Come in and see us again soon. Will Palasota, GM
Great service
Have always had great service at David McDavid. This is my second Lincoln. My wife likes to take my car in because she enjoys waiting in comfortable surroundings and the service department is always friendly and helpful
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Greetings Walter and thank you for your feedback. I am glad that you and your wife have had positive experiences at McDavid Lincon. We appreciate your business and hope to see you soon. Will Palasota, GM
Servicing
Richard Anceta always does a great job with my servicing of my Ford Escape.
- Customer service 1.0
- Buying process —
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for your review, James We appreciate your loyal business. Will Palasota, GM
Excellent experience
Nick and Sarah were very courteous and helpful throughout my purchase of a preowned 2014 Lincoln MKS. Their followup on getting a replacement driver's floor mat was appreciated.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for your positive review, Lynn. I am happy to hear that both Nick and Sarah were helpful during your car-buying process. Your business is appreciated. Let me know if you have any questions or concerns. William Palasota, General Manager