David McDavid Lincoln Frisco

14 MKZ. Steve Kulas is the best. Service was fast and the loaner car was great.

I would give a higher grade overall, but I was not greeted for 20 minutes after arriving just after 12 noon. I realize it is lunch for some, but it is a staggered lunch. Two service advisors left their desks as soon as I arrived. Finally a kind elderly gentleman came out and said he was just a driver, but would help me if he could. My usual advisor was at lunch, so I told him I just wanted an oil change. He found someone who was willing to start the process for Ed to finish. It worked out well, but the wait was unusually long which was not necessary.

Checked everything out to the fullest. Took a little longer than normal, but well worth it.

Brought in our MKX to be serviced and for fuel tank recall. The service was excellent. Richard had everything taken care of in good time. We were very appreciative.

Fast, friendly service with a smile. Can't get much better than that.

The service was great and the service reps were helpful and did not push me to do unnecessary things to my car. They were kind enough to take no home after I dropped the car off and pick me up when the service was complete. I have had my Lincoln several years and would not think of taking it anywhere else.

We have leased upwards of 5-6 vehicles from Lincoln. While typically a great experience, this was by far the most excellent! The sales manager, Johnny Yanaz, was particularly helpful in making the experience efficient and customer-focused. Andrew Alexander was also a pleasure to work with. For a young man, he seemed to be especially enthusiastic in executing his duties. I always appreciate people who enjoy what they do and that take the time to ensure the customer's needs are at the top of the priority list. GREAT EXPERIENCE!

It was refreshing not to have to go through a high pressure sales routine. The experience was very professional and laid back. You listened to what we wanted, found us a perfect match and made us a great deal. For once buying a new car was a refreshing and enjoyable experience.

the servicing done on my 2011 mercury grand marquis was excellent as always the staff was extremely helpful

Great Experience. Steve Kulas was outstanding. Explained exactly what was going to be done and keep me informed during the whole process.