Reviews
Repair at David McDavid
they all so nice and I enjoy my time that is spent there. They are there to please! Thank you
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Scheduled Service
This was my first time making an appointment and I found the process convenient and satisfying.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Super service
My car was taken in and repaired the day after I reported the problem. The estimate of cost turned out to be spot on. Thanks.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks so much for your warm review of the team here at David McDavid's Plano Lincoln! Please do not hesitate to give us a call if there is anything we can do for you.
Great service
I bought a MXC 2015 I live in Mesquite and drive to Plano because of the excellent service that I receive. Robbie was my service person and he was very professional and let me know what they were doing for instance came and told me when oil had been changed and was getting cleaned up.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Courteous Sales and Finance People
We purchased the Lincoln MKX and have been truly excited since the day we left the lot. We had a rough time at negotiations, but once that was squared away, everything was excellent. Sarah was a courteous and a great help and we will hopefully be back soon to purchase another Lincoln.
- Customer service 5.0
- Buying process 2.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
David McDavid's Service is Exceptional!
Ed Gusa is just the best in the service department. He goes above and beyond to help me in whatever way he can. I love David McDavid's service team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thanks for the feedback. The staff at David McDavid's Plano Lincoln always strives to provide personable and excellent customer service. We greatly appreciate your business, and thank you again for the review!
Great service and dealership
Great service. Came in for oil change and they found further warranty work that they took care of right away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Thanks again for the great review of David McDavid's Plano Lincoln!
They Rock
always great & always polite. Clean and nice waiting area with coffees and sodas - I will only go there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Excellent by Richard Anchete
Great experience with my MKZ. I would probably replace it when I am ready
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very satisfied customer
2014 Certified MKZ Hybrid. Susan Najjar was amazing! She was ready for my daughter and I when we arrived and whisked us away for the test drive. She worked very efficiently with me (and my husband via phone) on all the details to finalize the purchase. We now know why she has all those awards rimming her office space! Many thanks to Susan and the other team members, including Jack in financing! The car is perfect for me. Sincerely, Lisa Kennedy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the wonderful comments of the team here at David McDavid's Plano Lincoln. Hope you're enjoying your vehicle, and as always, drive safe!