Reviews
Excellent by Richard Anchete
Great experience with my MKZ. I would probably replace it when I am ready
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Very satisfied customer
2014 Certified MKZ Hybrid. Susan Najjar was amazing! She was ready for my daughter and I when we arrived and whisked us away for the test drive. She worked very efficiently with me (and my husband via phone) on all the details to finalize the purchase. We now know why she has all those awards rimming her office space! Many thanks to Susan and the other team members, including Jack in financing! The car is perfect for me. Sincerely, Lisa Kennedy
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thanks so much for the wonderful comments of the team here at David McDavid's Plano Lincoln. Hope you're enjoying your vehicle, and as always, drive safe!
Great service and dealership
Great service. Came in for oil change and they found further warranty work that they took care of right away.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you. We take our reviews seriously and are delighted to hear about your visit. Thanks again for the great review of David McDavid's Plano Lincoln!
They Rock
always great & always polite. Clean and nice waiting area with coffees and sodas - I will only go there.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Good job
Steve K. is pleasant to deal with and seems to put some effort into making my experience better.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Director, Client Solutions
Great Service. Great staff. *******************************************************************************
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Craig and thank you for your five star review of David McDavid's Plano Lincoln. Please let me know if you have any questions or need anything else. Will Palasota, GM
Customer
I am GRATEFUL to have Scott Nelson and Eli mach. working on my 1999 truck Exp. I couldn't ask for nothing else. Eli comes out and greet me so, Ian explain what the problem is. Sincerely BLESSED!!!! Ms. Sandra Brown Mesquite, Texas
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello Ms. Brown and thank you for taking the time to share your experience at David McDavid's Plano Lincoln. We appreciate your business and look forward to serving you again soon. Will Palasota, GM
clean updated warm facilities
Vasquez always does a great job cleaning my car and making me feel like family. He deserves a raise!!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Great Service
Great experience. Staff was professional advice very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello and thank you for your five star review of David McDavid's Plano Lincoln. Please feel free to let us know if you have any questions or need anything else. Will Palasota, General Manager
Great Service
My MK-S EcoBoost is a fantastic car. My recent recommended service/maintenance went so smoothly and completed in every detail and exactly in the time promised, thanks to my service representative Richard Ancheta. He was so caring and through while being patient with my pickiness. My entire experience was pleasant and reassuring that I had purchased the right car. Meeting Will Desmond in collision repair after my fender bender ( lucky no major damage ) went just as smoothly & TIMELY, and the courteous manner extended by Casey Moreland and all his staff again reassured me I had made the right decision going with David McDavid Lincoln . Thank You All but especially to Will for introducing me to Richard.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, Regi, we are happy you had a pleasant experience at our dealership. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!