Reviews
Great Personal Services
We have bought several vehicles from your dealership within the past 7 years. Each time we were greeted with professionalism yet personal also. Management and Service Management are also included.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Frederick, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant purchasing experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Auto Maintenance
Richard Ancheta, Assistant Service Manager, is always very helpful. In regards to question #2, I do not like to make repair recommendations to anyone no matter how good the service was that I received.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Edward, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Richard and our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Owner
It was very professional & my Rep. was very good Richard.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dave, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Richard and our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
I have no idea of what you are asking for?
2013 MKS. Everything was great. Richard is my Service Advisor and he always gets things resolved.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Duncan, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
great service
Purchased a 2008 Lexus RX350. The most professional experience ever. Magan was great, she was super professional and had great communication. I've already sent her a referral. Jack in finance, absolutely great. Will was wonderful. Best experience purchasing a vehicle ever.Top notch dealership
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Sheryl, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant purchasing experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Great dealership, helpful, wonderful service.
I really appreciate the professionalism and helpfulness of this dealership. The sales process was very low pressure and helpful. We do our research before we shop and not being bombarded by a salesman that becomes more of a pest than a help was wonderful. Service has been extremely helpful as well, and has been very easy to work with. My family and I have been life-long Ford customers, and this is my first Lincoln. It will not be my last. Good job and thank you so much.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Dewayne, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Great Service
The staff was fantastic! They made sure we understood everything about what my car needed done to it prior to us leaving. Since we had not come prepared to leave the car, they made sure we had something to drive home in. We had our car back within a couple of days, too.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Centhea, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Outstanding experience
I worked with Magan Lynch at the Plano location. Magan did an outstanding job of qualifying my needs and wants and then leading me to the perfect car. Her knowledge of the operational features of the car were superior and she stayed focused on getting me exactly what I wanted. She made the car buying experience enjoyable. She is an outstanding representative for David McDavid.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Marc, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
Great fix!
Richard was great! There were some questions and issues he needed to handle-and he did very well...professional service, delivered on time, job well done!
- Customer service —
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christopher, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and provided a pleasant experience. If you have any questions or concerns, let us know. We look forward to seeing you again soon! Will Palasota General Manager
McDavid is tops in all catagories
i am on my third lincoln car from McDavid. my next car will also be from McDavid, why? because i get EXCELLENT service from salesperson, financial person and especially the service department. i also ONLY get my car serviced at McDavid. there is NO reason to ever go to another dealer when McDavid is the top of the line in all departments. plus, i love my lincoln car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase