Reviews
Very Professional
Excellent service. Staff was great and very helpful.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Austin, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team provided you an excellent experience. If you have any questions or concerns, let us know. We look forward to working with you again! Will Palasota General Manager
Lincoln
Service was quick and the customer lounge is a very nice area along with free Wi-Fi all good
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Jerrold, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear that our team provided you a quick, enjoyable experience and that you enjoyed the waiting area. It lets me know that we are doing things right and we have earned your trust. If you have any questions or concerns, let us know. We look forward to working with you again! Will Palasota General Manager
Steve Nelson
This last experience with your service dept. over all was the best I have ever experienced there. I also like your new sitting area and how it is closer to your svc. reps. Everyone was accommodating and friendly. Communication was better also.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Patty, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team provided you an excellent experience and that you enjoy the new waiting area. If you have any questions or concerns, let us know. We look forward to working with you again! Will Palasota General Manager
ALWAYS Great Service
My husband recommended David McDavid Lincoln for my routine maintenance and my experience was wonderful. I drive a Toyota and not a Lincoln but the quality of service was excellent. I will continue to use David McDavid from this day forward.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Christy, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team provided you an excellent experience. If you have any questions or concerns, let us know. We look forward to working with you again! Will Palasota General Manager
Great Service for a special need for my car.
As always, I can go to Richard Ancheta for service advice and fully trust him. He is always helpful.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Denzel, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Richard and our team provided you an excellent experience. If you have any questions or concerns, let us know. We look forward to working with you again! Will Palasota General Manager
Great place to buy a car!
Being a repeat customer I think a "10" rating says it all! David Wallace, who sold the MKZ's to me, is informative, professional and trustworthy. Everyone working at the dealership is and has been friendly and helpful. I should mention that Lincoln (Ford) has done an impressive job creating the MKZ masterpiece of affordable luxury.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Dave and our team provides you an excellent experience each time you visit. It lets me know we are doing things right. If you have any questions or concerns, let us know. We look forward to working with you again! Will Palasota General Manager
A Big Ten Plus all the way around.
Richard took care of our 2012 MKZ just as he has in the past. Easy in--Easy out !! I give the operation a Big Ten Plus (10+)
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Eddie, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear our team took excellent care of you and your MKZ during your visit. It lets me know that we are doing things right and that we are earning that 10+. If you have any questions or concerns, let us know. We look forward to working with you again soon! Will Palasota General Manager
General Oil change and Service
Richard Ancheta is always helpful and provides the service needed.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Doretta, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Richard takes excellent care of you whenever you come to visit us. It lets me know that we are doing things right. If you have any questions or concerns, let us know. We look forward to working with you again soon! Will Palasota General Manager
Bill Green - 2009 red MKZ
I was pleased with the service area and with Richard (my service advisor) and the 2 runners (for lack of a better term) are great guys.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Bill, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Richard took excellent care of you during your visit. It lets me know that we are doing things right. If you have any questions or concerns, let us know. We look forward to working with you again soon! Will Palasota General Manager
Exceptional car buying experience.
Honesty, integrity, and a long lasting relationship are the 3 main aspects that I felt when purchasing from David McDavid Lincoln in Plano. Ray and Johnny are exceptional to deal with.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Joseph, Thank you for taking the time to review David McDavid's Plano Lincoln. I am happy to hear Ray and Johnny provided you an excellent experience and that we hit those three main points. It lets me know that we are doing things right. If you have any questions or concerns, let us know. We look forward to working with you again soon! Will Palasota General Manager