Reviews
I LOVE THESE GUYS!
I LOVE THESE GUYS (and GALS!)! They are totally interested in my complete satisfaction, and I have received it on many occasions! I hope to buy another Lincoln from them when it's time for another!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Lincoln Continental 6 Month Service
As usual, everyone at David McDavid were professional and exceptional.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Roy Taylor, we are delighted to see this rating! Have a great day!
Poor repair service
Poor follow up on service orders. I had to call them to find out if parts were in and if service under warranty was done and car ready.
- Customer service 2.0
- Buying process 4.0
- Quality of repair 3.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
- Did make a purchase
James, we are so disappointed to learn of this situation you have described. Please give us a call at (972) 964-5000 and we will do our best to make this better. We hope to hear from you soon.
David McDavid Lincoln
Service Manager was helpful, service was done promptly and ata fair price.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Ron, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
John Lewalling
Excellent dealership. Great sales team. David Wallace is very professional, knowledgeable and customer friendly. Ed Gusa my service manager is alway very attentive and and takes care of every detail. Have been doing business with them for 15 years. Will always return for my needs.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thank you for your review! Happy motoring!
David McDavid!!!!
Henry Ford and crew. The whole crew at David McDavid was amazing friendly warm welcoming. Was the best car shopping experience I?ve had thus far. I?m 82 years old if that validates how many I?ve experienced. My grandson and I drove 2 hours to see a car and ended up purchasing it and was well worth the drive
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for rating us! We appreciate you taking the time to do this, and hope you have a great day!
Service, replace tire
Steve is a very nice guy, the price was slightly less than Discount Tires. Tire was mounted, my Continental was washed and I was on my way while I enjoying a nice cup of coffee in the customer lounge.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Timothy Bryant, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
service
I was pleased with the timely service that was provided.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Get car serviced
They were very helpful and nice. They make sure my car had a wash before leaving the lot. Thanks
- Customer service 5.0
- Buying process 3.0
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Mary, thank you for your wonderful response to the quality of service our Staff provides! Please let us know if there is ever anything else we can do for you! Safe travels!
Regular service experience
I have a used 2015 MKZ that I purchased at this dealership. They have conducted all services over the past 3 years. I have had only one negative experience that was promptly corrected. My most recent experience is reported herein as meeting all expectations.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thanks for the great rating! We are always happy to help!