Reviews
Great Service
I was in need of a premium used Lincoln. I am on my 5th Lincoln and each between 1 to the 5-year. I feel I get huge value in that most Lincolns are garage kept and dealership maintained. I was referred by my cousin to Derek Singhass. I cousin has bought several cars from Derek and told me to be prepared for a first-class experience. Derek is the director of Pre-owned. I spoke to him and told him what I wanted and my price range. He immediately told me that he had the car I was looking for and gave me a price. I was shocked. off the top of his head, he had the car and a deal already in mind. I got off the phone and in minutes I was receiving pictures of the car. Mind you these were not internet pictures but off his personal cell phone. I ask about heated and cooled seats and a minute later was a picture of that feature. He then sent me the VIN and told him I was going to run a carfax and within a few minutes that was available free of charge. I got a ride to Plano from Aledo, only 80 miles. Derek offered to send a salesperson to pick me up person, but I had one of my family take me over. I arrived at the Dealership and was l quickly greeted by the young lady at the front counter. I ask for Derek and the young lady ask me my name and told me I was expected. and to set down in their reception area and offered me water or a soda. Derek arrived and told me the car was ready and out front and ready. It was absolutely better than described. He was the director of pre-owned but offered to spend time to show me the car and its features. . I Told he that was half the fun on a Lincoln finding all of the neat things a Lincoln has as standard equipment Derek took me to the Finance Manager. and having been in the back office of a more than a few dealerships, including ones that were owned by friends, I was already on guard. I anticipated the hard sell. Well not so. I was greeted by Tammie, She was very professional and caring. I felt like I was almost with family. She helped me get all the paperwork signed and explained the different options for warranties. She was so knowledgable and had the answers. The entire experience was excellent Thanks, Derek and Tammie you are the best of car professionals
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Lincoln Aviator Black Label
Best dealership that has it all together. Friendly, knowledgeable and go above and beyond. I highly recommend Davib McDavid dealership in Plano TEXAS. Henry and Anthony are the BEST!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We always appreciate positive reviews! Thank you, and happy motoring!
David McDavid Plano Lincoln Review
McDavid Lincoln made the usually dreadful process of car-buying pleasant and smooth. The staff there was professional and efficient. I would highly recommend them to anyone interested in buying a Lincoln.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, thanks so much for rating us so high! Be safe on the road!
DAVID McDAVID LINCOLN
My service writer, Steve Kulis was very knowledgable and courteous. The facility was very clean. Everyone was very nice and concerned.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Danny Burns, thanks so much for rating us so high! Be safe on the road!
Mister
very nicely done, the service writer remember me,looked after my needs, got the job done quickly.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Glenn, we're pleased to hear everything was completed to your satisfaction! Thank you so much for being one of our valued guests and we look forward to your next visit!
I had been looking for a F150 and Romeo went over and...
I had been looking for a F150 and Romeo went over and beyond in helping me purchase my new truck! I will look for him again! Great dealership and service!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
Very polite and personableWell dressed. Not pushy at...
Very polite and personable Well dressed. Not pushy at all. We briefly talked about family. He is clear about all the features of the car
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello mike, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
This is our second car from this dealership. Romeo was...
This is our second car from this dealership. Romeo was very knowledgeable and helpful. We will reccomend David McDavid to our friends. Thanks for all your help. One of the easiest purchases ever made at a car dealership.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
is our second car from this dealership. Romeo was...
Rita Swindle, thank you for taking the time to leave us this positive review! Have a wonderful day!
Fantastic Dealership
David McDavid Lincoln in Plano, Texas provided me with the best car buying experience that anyone could ask for. John Troutman treated me more like a friend who wanted to ensure that I purchased the best car possible rather than just another customer. When I decide to purchase another vehicle, you can bet that I will go back and talk with John. The service department also did a wonderful job of preparing the vehicle.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Wilbur Haffner, your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
mhm-aal@hotmail.com
Good service, frendly staff, very helpful. I've purchased 3 cars from them.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Mark, we're happy you found our staff to be so supportive during your experience here at David McDavid's Plano Lincoln. We understand it is a big decision where you purchase your car from and we are grateful to have been chosen! Thank you again for your business and we look forward to your next visit! Safe travels!