Reviews
Romeo was extremely caring of my needs.. I cane to him...
Romeo was extremely caring of my needs.. I cane to him knowing exactly what I wanted and he made it happen! I would most definitely refer all of my fiends and family to work with him!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
My Lincoln Experience
Some people think there is no way a dealership can be perfect. My experience at David McDavid Lincoln In Plano was by far a perfect one. DT and his team was on point from the time I walked in to the time I left. I know I will never shop anywhere else for a car!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
We really appreciate this positive review! Thanks so much!
We had a great experience with Romeo. He was very...
We had a great experience with Romeo. He was very professional very giving and very knowledgeable about everything we asked him. He treated us very well I am very personable.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
bobturner1939@verizon.net
Everything was excellent. Waiting area was great.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
robert turner, thanks so much for rating us so high! Be safe on the road!
Bringing my Ford home to my Ford dealer!
I use this dealership for my F-150 service because I get excellent customer service from my service rep Mac McDaniel. In addition, the work is always done in a professional manner and with efficiency. I have no trouble with service scheduling and, if necessary, I have a courtesy ride at my disposal if I choose not to wait. If I do choose to wait, I have a very clean and quiet facility available to me for one of my favorite pass-times, reading. It doesn't get any better than this for vehicle service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Brad LaGrange, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.
Lincoln MKC
Polite service writer, did not pressure me to buy services I did not want at this time.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!
Service Department
I live in Heartland Texas I drive to Plano for all of my service needs on my MKC. Mack is the one I always make my appointment with because of the customer service that he gives me. Very nice area to wait on your vehicle. Always a pleasure to have my service done at this dealership. I can't think of anything they could change to make it better they are excellent.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!
David McDavid Plano
Since purchasing my MKX, I have always had it serviced at David McDavid Plano. The team is amazing and have all taken excellent care of my vehicle. I have worked with Richard Ancheta each time and I highly recommend him for his knowledge, understanding, and outstanding customer service.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello R. Turner, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
Susan Najjar was amazing to work with. She was so helpful...
Susan Najjar was amazing to work with. She was so helpful and accommodating. It was my second car to buy from her. I will be back.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello Rather, thank you for the high rating! Our team works tirelessly to provide excellent customer service.
I had been looking for a certified LincolnMKX Reserve and...
I had been looking for a certified LincolnMKX Reserve and I was lucky enough to find it at David McDavid Lincoln in Plano! Alex Bolor was my sales executive and he was awesome! My Mom went with me and loved my car so much we returned today and she bought her an certified MKC Black Label!! It’s beautiful and we are both over the moon happy. Yep cars bought in 2 Days!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
We always appreciate positive reviews! Thank you, and happy motoring!