Skip to main content

David McDavid Lincoln Frisco

(2,569 reviews)
Visit David McDavid Lincoln Frisco
Sales hours: 9:00am to 7:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 9:00am–7:00pm 7:00am–6:00pm
Tuesday 9:00am–7:00pm 7:00am–6:00pm
Wednesday 9:00am–7:00pm 7:00am–6:00pm
Thursday 9:00am–7:00pm 7:00am–6:00pm
Friday 9:00am–7:00pm 7:00am–6:00pm
Saturday 9:00am–7:00pm 7:30am–4:00pm
Sunday Closed Closed
2020 state dealer award
View 5 awards
2020 state dealer award 2019 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (469) 209-7906 (469) 209-7906
Used (469) 209-8959 (469) 209-8959

Reviews

(2,569 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of David McDavid Lincoln Frisco from DealerRater.

Want to share your experience with this dealership?

Write a review

Romeo was extremely caring of my needs.. I cane to him...

Romeo was extremely caring of my needs.. I cane to him knowing exactly what I wanted and he made it happen! I would most definitely refer all of my fiends and family to work with him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

My Lincoln Experience

Some people think there is no way a dealership can be perfect. My experience at David McDavid Lincoln In Plano was by far a perfect one. DT and his team was on point from the time I walked in to the time I left. I know I will never shop anywhere else for a car!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

We really appreciate this positive review! Thanks so much!

We had a great experience with Romeo. He was very...

We had a great experience with Romeo. He was very professional very giving and very knowledgeable about everything we asked him. He treated us very well I am very personable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

bobturner1939@verizon.net

Everything was excellent. Waiting area was great.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

robert turner, thanks so much for rating us so high! Be safe on the road!

Bringing my Ford home to my Ford dealer!

I use this dealership for my F-150 service because I get excellent customer service from my service rep Mac McDaniel. In addition, the work is always done in a professional manner and with efficiency. I have no trouble with service scheduling and, if necessary, I have a courtesy ride at my disposal if I choose not to wait. If I do choose to wait, I have a very clean and quiet facility available to me for one of my favorite pass-times, reading. It doesn't get any better than this for vehicle service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Brad LaGrange, we are glad you enjoyed your customer experience with us, which led to this great rating! Please don't hesitate to reach out if we can assist you further.

Lincoln MKC

Polite service writer, did not pressure me to buy services I did not want at this time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, thank you for taking the time to leave us your feedback. You definitely made our day with your rating! We hope you have a wonderful day!

Service Department

I live in Heartland Texas I drive to Plano for all of my service needs on my MKC. Mack is the one I always make my appointment with because of the customer service that he gives me. Very nice area to wait on your vehicle. Always a pleasure to have my service done at this dealership. I can't think of anything they could change to make it better they are excellent.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello, we are happy to see that your customer experience was a positive one! The team here is always available for any assistance that you may need. Thank you for taking the time to leave us your rating!

David McDavid Plano

Since purchasing my MKX, I have always had it serviced at David McDavid Plano. The team is amazing and have all taken excellent care of my vehicle. I have worked with Richard Ancheta each time and I highly recommend him for his knowledge, understanding, and outstanding customer service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
0 people out of 0 found this review helpful. Did you?
Yes No
Dealer response

Hello R. Turner, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

Susan Najjar was amazing to work with. She was so helpful...

Susan Najjar was amazing to work with. She was so helpful and accommodating. It was my second car to buy from her. I will be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Hello Rather, thank you for the high rating! Our team works tirelessly to provide excellent customer service.

I had been looking for a certified LincolnMKX Reserve and...

I had been looking for a certified LincolnMKX Reserve and I was lucky enough to find it at David McDavid Lincoln in Plano! Alex Bolor was my sales executive and he was awesome! My Mom went with me and loved my car so much we returned today and she bought her an certified MKC Black Label!! It’s beautiful and we are both over the moon happy. Yep cars bought in 2 Days!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

We always appreciate positive reviews! Thank you, and happy motoring!