Reviews
Service on my Fusion
I always receive great service and friendly greetings from everyone in the Service Dept at David McDavid. Richard Archeta is very thorough and explains everything clearly and doesn???t try to sell me a service I don???t need. I wouldn???t use anyone else to take care of my car.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Pamela Rodgers, thanks so much for rating us so high! Be safe on the road!
Great sales person. Sold us a great car and gave us a...
Great sales person. Sold us a great car and gave us a great deal..No game playing and listened to us. Friendly and very Social. Will definitely recommend Susan to our friends and family
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Your high rating motivates us to be sure we always provide the best possible customer experience! Thanks!
Elaine Goodloe
I do not normally enjoy the car shopping experience but was pleasantly surprised by the professional, friendly and accommodating service I was given.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Elaine, thank you for leaving such a great review and high star rating. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Nice experience
Good response from sales people. Everyone worked together and they were very knowledgeable about the cars. The actual buying of the auto took longer than we would have liked.
- Customer service 5.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Colby, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!
Periodic Service
As always, service specialist Ed Gusa was waiting when I arrived before 8:00 on Saturday morning with a smile and friendly welcome. "Coffee's On". The attention and familiarity of being able to work with him over these past many years has only increased my desire to keep coming back. Quick service and well done. Thank you.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, we are delighted to see this rating! Have a great day!
Such a pleasant and wonderful experience working with...
Such a pleasant and wonderful experience working with Susan!!! I can’t wait to have another purchase with her and the complete David McDavid team!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hello, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Lincoln service
I was on vacation when my Lincoln Navigator needed regular service. I contacted David McDavid Lincoln, who got me in and took care of my needs expeditiously. Service writer was very helpful, showing me all the amenities of their waiting room. I'd use them regularly if I lived there.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Steven, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
David McDavid Lincoln Service and Repair
Had Tire Problem with Leaking Air. Was fixed immediately at the Dealership through their Concierage service
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Thank you! We hope to be of service to you again!
Romeo rocks!!!
Romeo right from the beginning won our hearts. We had been to several other dealerships before David McDavids Plano Lincoln. The dealerships location was calm, easily accessible, and perfect for test driving. Romeo was so helpful, not pushy and a joy to work with. This dealership is very lucky to have such a fine young family man of integrity working for them. I love my new vehicle! Thank you so much Romeo! Leslie and Cona
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Hello Conamorealexander, thank you for taking the time to post your rating. Your review is very important to us, and we are really pleased that you had a positive customer experience with us. Kind regards!
Romeo is so kind. His engery is amazing. Awesome guy...
Romeo is so kind. His engery is amazing. Awesome guy with no BS, straight forward, no mixed messages. Love my MKX! Thank you so much Romeo...
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Hi, thank you for your review! Happy motoring!