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Vandergriff Acura

(1,425 reviews)
Visit Vandergriff Acura
Sales hours: 8:30am to 9:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–9:00pm 7:00am–6:00pm
Tuesday 8:30am–9:00pm 7:00am–6:00pm
Wednesday 8:30am–9:00pm 7:00am–6:00pm
Thursday 8:30am–9:00pm 7:00am–6:00pm
Friday 8:30am–9:00pm 7:00am–6:00pm
Saturday 8:30am–9:00pm 8:00am–5:00pm
Sunday Closed Closed
2019 state dealer award
View 3 awards
2019 state dealer award
2019 consumer dealer award 2015 consumer dealer award
New (817) 380-4975 (817) 380-4975
Used (817) 753-3015 (817) 753-3015
Service (817) 697-3471 (817) 697-3471

Reviews

(1,425 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Vandergriff Acura from DealerRater.

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Hands Down Best Staff Ever!!

I purchased a 2018 Cadillac CTS unless than one hour inside dealership. Jibre Woods communicated via text with me. He gave me a trade-in price for my car via pictures. This man went above and beyond he answered text message questions I had at 7 am. I scheduled appointment to see car. It was what I was looking for. Jibre Woods went to bat for me with finance manager Mucio Cortez. Mucio Cortez was extremely professional and we came to a better number than I had hoped for. Words can't express just how impressed I am with these two professionals. THANK YOU BOTH!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Transition

Wade West helped me transition from my lease agreement to purchase my current vehicle. He was prompt, courteous and professional. This my third vehicle from this dealership have not been disappointed yet!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Had an amazing experience with Jamonn

Jamonn was very professional, helpful and he took the time out his busy day to make sure we we’re taken care of. Above and beyond service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Excellent service

Jamonn Little was a huge help for my family. Very friendly and was a huge help. It is great to know we have found our car salesman for rest of our cars.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

I got my perfect car, with a lower APR than my credit union

I'd been driving my car for over three years, and it was needing more repairs -- plus I wanted to celebrate my raise -- so I decided to upgrade to a dependable luxury brand. I got to Vandergriff Acura at 8:15 a.m., and by 8:20, Dayshawn was working with me, learning what I needed,, and by 8:30 we were on the road for a test drive. I loved the car Dayshawn selected, and he stayed pleasant, patient, and professional as he educated me about the best options for safety and detailing and the Certified Pre-Owned Warranty, making it easy for me to protect my investment. Once we'd agreed on my trade-in value, I knew I could relax and started signing with a smile. A half-hour later, Michael the financing expert came out and took me back to a glass room to nail everything down to the penny. Michael found dealer financing that beat the loan offer from my credit union by nearly half a percent, and he made sure I had the best warranty. By 1 in the afternoon, I was behind the wheel of my new Certified Pre-Owned Acura and driving away happy, winning, and with a lower monthly payment. Like. A. Boss.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
1 person out of 1 found this review helpful.

Found the Right One

Mike West just might be the automotive equivalent of a bounty hunter, as he doggedly searched and located the vehicle of my dreams. Then he said the magic words: I've got your car!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Perfect Salmesman

Jamonn was personable and professional. Prepared and well-versed with any questions I had to help me buy a new car. Ask for him when you take your trip for a new vehicle!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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0 people out of 0 found this review helpful.

Good place to buy a suv

Matthew was very nice i do recommend him and the place too... Everything was so fast i couldnt believe that i was approve for a loan. Thanks for everything

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Very happy with the service

I wanted to email and provide some feedback on our experience in dealing with Vandergriff Acura, Arlington. I do not know how many cars we have either bought or leased there, but I think its 11. For the majority of those purchases, if not all of them, we have had the pleasure of being helped by Mr Tom Phan. Both my husband and I have found Tom to be knowledgable about the vehicles, honest in his advice, willing and able to get us the kind of numbers we look for and just above all, helpful above and beyond expectations. We will always come back to buy our cars there, and will recommend Vandergriff Acura Arlington without hesitation.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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0 people out of 0 found this review helpful.

Jamonn helped me narrow down a car to get for my life

Jamonn was a huge help in helping me find something that fit both my wife and myself. My father is due for a new car. We will definitely be coming back to see Jamonn!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.