Reviews
I am so happy!!
This was the greatest customer service and experience I have ever had! I am 1st time buyer so I was very scared because the results at other dealerships but I had Deven and he was very patient and helped us through everything step of the way, even when it felt like it wasn't going to work out he still did everything in his power to get me in a beautiful vehicle. I am so glad that I trusted him and I wouldn't have changed anything. I had a certain budget that I needed to stay within for the down payment and also the monthly payment and we stayed in it! Other places kept trying to change it and said that I couldn't get accepted for what I needed it to be but Deven made it work, everyone here is so nice and so welcoming and it was defiantly a pleasant change from other places who kept saying it wasn't possible. I am so grateful for Deven, he gave me so much hope and I'm also grateful for everyone there that helped and kept helping us!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Dealership Experience
Test drive experience was good although too short for thorough vetting process. Great experience with salesman, not pushy at all, genuinely wanted to help us get right configuration of MDX.
- Customer service —
- Buying process 3.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Excellent buying experience
My husband and I purchased a 2017 RDX today from Vandergriff Acura. We had an AMAZING experience, thanks to salesman Max Coker. Max was genuine, honest, and extremely easy to work with. We were between a used 2016 and a new 2017, and with his trustworthy guidance, we settled on a 2017. Can't tell you how seamless the process was. Very grateful to have stumbled upon Max!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Excellent quick and no hassle buying experience
Phillip Patel was very helpful in arranging multiple visits and test drives. Got me a great deal with minimal haggling and hassles. He was very knowledgeable about the vehicle's features. Great "low pressure" salesman.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
First Rate Customer Service!
Visit Vandergiff Acura if you want to be treated like a valued customer! Their used car sales team and their manager Robert were very friendly and professional. I had a small issue that came up after my purchase and they gladly fixed it at no cost to me. These guys are the best, I highly recommend getting your next used car from Vandergiff Acura!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Surprisingly Surprised!!!
I was very skeptical about being able to buy a new car and I didn't want to go through all of the hassle of waiting or the tedious long process that buying a new car can be. I was very surprised with Phillip Patel and how well he related to what I told him I wanted in a vehicle. He matched my expectations to the max and I was very pleased with his patience and understanding. I felt like there was never really any pressure and that made everything move pretty smoothly. I would recommend him to anyone!!! GREAT JOB PHILLIP PATEL I will buy a car from you anytime.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Amazing Experience
Very impressed with the patience that Phillip Patel showed when I came in to speak to him regarding getting a vehicle. I Love my new Acura ILX!!! Thank You Phillip for listening and understanding what I needed in a vehicle!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Tiffany, Thank you for your recent purchase and kind comments regarding Phillip Patel and our Dealership. I know you will enjoy your new ILX for years to come. We look forward to helping you, your family and friends in the near future. Happy New Year! Respectfully, Steve Morrell E-Commerce Director.
Excellent experience
My husband and I purchased a 2017 RDX today from Vandergriff Acura. We had an AMAZING experience, thanks to salesman Max Coker. Max was genuine, honest, and extremely easy to work with. We were between a used 2016 and a new 2017, and with his trustworthy guidance, we settled on a 2017. Can't tell you how seamless the process was. Very grateful to have stumbled upon Max!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Graham, Thank you for your recent purchase and kind comments about Max Coker and our Dealership. I know you will enjoy your new RDX for years to come. Happy New Year to you and your family. Respectfully, Steve Morrell E-Commerce Director.
Excellent Service
Veron Shorter( service tech), Stanley Bennett (salesman), and Edward (salesman) provided us excellent service. This was our first experience with Vandergriff Acura and it proved to be professional, proficient, and problem free. Our sales people were very knowledgeable and patient with helping us understand the benefits and features our purchase. We would highly recommend this dealership for your next auto purchase.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Above and Beyond
I inquired about a 2012 RDX online, and Adam responded within minutes. I couldn't make it into the dealership that day, so Adam drove the car out to me, and had my paperwork ready for me when I arrived he next day. Great experience overall!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase