Reviews
Excellent car buying experience
This was my first time at the Acura Dealership and it was a really good experience. Jeff Carter was the salesman that helped me and he was very helpful and made sure that all my questions were answered. And I went to the dealership not knowing if I would leave with a new car or not and I did leave with a brand new Acura and I love it. If you are thinking about buying a car I highly recommend Jeff Carter and Vandergriff Acura!!!! It will be an excellent experience. Thank all of yall at Vandergriff and Thank you too Jeff Carter.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Sandee, Thank you for sharing your comments about your recent purchase experience with our Dealership and our Sales associate Jeff Carter. Jeff will be elated when he reads what you have posted. Welcome to our Family. We look forward to assisting you, your family and friends in the future. Have a safe and happy holiday season and a Very Merry Christmas. Sincerely, Steve Morrell Internet Director.
Buying a new car
From being a first time buyer this was a great experience.I bought a ford edge 2008 and let me just tell you I fell in LOVE with it. My sales person was Edna Lopez. She was a very responsible and very helpful person. She made the whole process extremely easy stress free. Also Jerry from finance was great he helped make the signing understandable and you can tell he definitely knows what he's doing. I will highly recommend Vandergriff Acura when someone is searching for a new car.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Karla, Thank you for your post regarding your purchase experience with our Dealership and Sales Associate Edna Lopez. Edna will be elated when she reads your comments. We look forward to assisting you, your family and friends in the future. Have a safe and happy holiday season and a very Merry Christmas! Sincerely, Steve Morrell Internet Director
2015 Chevrolet Malibu
I was assisted by Edna Lopez and she was just as I had read on previous reviews, very helpful and attentive. It was my first time shopping from a dealership, and I am glad I went through Vandergriff Acura. Edna and Michael both made the process fairly simple. I would definitely recommend Vandergriff Acura, Edna, and Michael!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Alina, Thank you for your kind words regarding both Edna and Mike in Finance. We look forward to serving you and your family/friends in the future. Welcome to the Vandergriff Acura family. I know you will enjoy your vehicle for years to come. Sincerely, Steve Morrell Internet Director
Wonderful Service
I would definitely recommend this dealership to anyone. I went in to look at some cars; the sales people were professional and polite. I was greeted by Val. She was fantastic. I will go back to purchase a car from her soon.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did not make a purchase
Faye, Thank you for taking the time to post your positive experience. When the time is right, I am sure Val and the rest of our staff will be happy to assist you with your vehicle purchase. Sincerely, Steve Morrell Internet Director
Two timing Jeff
Jeff was working with us on an Acura RDX. The car was advertised as 'certified', however when we went to test drive the car we were informed we needed to pay an additional $795 for the cerification. After working around the false advertising we came to an agreement, and Jeff took our deposit to hold the vechicle. To our surprise, shortly after leaving the dealership, we received a text (not a call) from Jeff telling us he sold the car to another party. This man and dealership are slimy! I would highly recommend you avoid Jeff and Vandergriff Acura, or you will be sorry.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Excellent Service
I recently purchased my third vehicle from Vandergriff Acura --enough said! From top to bottom excellent service and my sale person Jimmy Mcewan was superb. Thanks Vandergriff Acura Team.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
C.P. Thank you so much for your positive comments. Jimmy will be elated to see your post. We all appreciate your business and hope you enjoy your new vehicle for years to come. Sincerely, Steve Morrell Internet Director
My car buying experience from Vandergriff Acura
Yaw Owusu was more than helpful, he did an excellent job . He was courteous, friendly and patient with me throughout the negotiations. thanks to him ... My car buying experience from Vandergriff Acura was excellent, thanks to the great sales men's of yours. Thanks, Nagarjuna K
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for your positive feedback. Yaw will be elated to read your post. Feel free to call if you ever need anything, we are always here to help. Welcome to the Vandergriff Acura Family. Sincerely, Steve Morrell Internet Director
Great Service thank you so much !!!!!!!!!!!
Great experience !!!!!!!!! Quick and easy Deal thank you so much !!!!!!!!! My sale person was great thank you Edna Lopez and Especial Thanks to John Ellis
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Beto, Thank you so much for the positive feedback. Both Edna and John will be elated to see your post. Enjoy your new vehicle! If you ever need anything, we are always here to help. Sincerely, Steve Morrell Internet Director
STAY AWAY FROM THIS PLACE!
STAY AWAY FROM THIS PLACE!! I brought my Jaguar in to be purchase. Was given an agreed upon price. A week later they called and said they changed their mind and did not want the car. Then offered to buy it for $2000 less than agreed. I went in to pick it up and my dashboard was damaged. They had it marked and tagged to go to auction. It was obvious they thought I would take the low offer. But worst of all they damage to my car makes it $1000 less in value. STAY AWAY FROM THIS PLACE!!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Great Profesional Service
I want to say that the staff at Vandergriff Acura did and awesome job with my recent purchase. I worked with Jimmy McEwan who was totally professional and knowledgeable through the whole process. I would recomend if your looking to make a purchase soon do it with the folks at Vandergriff Acura and ask for Jimmy!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Chris, Thank you for the positive feedback and welcome to the Vandergriff Acura family. We all look forward to assisting you, your family and friends in the near future. Sincerely Steve Morrell Internet Director