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Cleburne Ford

(411 reviews)
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Sales hours:
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Sales Service
Monday 8:30am–7:00pm 7:00am–6:00pm
Tuesday 8:30am–7:00pm 7:00am–6:00pm
Wednesday 8:30am–7:00pm 7:00am–6:00pm
Thursday 8:30am–7:00pm 7:00am–6:00pm
Friday 8:30am–7:00pm 7:00am–6:00pm
Saturday 8:30am–6:00pm 8:00am–1:00pm
Sunday Closed Closed

Reviews

(411 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Cleburne Ford from DealerRater.

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Great dealership.

Great dealership. Sales and service departments are both Great people. Purchased New Bronco while getting oil changed on other vehicle. Good price on oil change when compared to fast lube price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great dealership.

Great dealership. Sales and service departments are both Great people. Purchased New Bronco while getting oil changed on other vehicle. Good price on oil change when compared to fast lube price.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for leaving such a great review and high star rating. Please let us know if there is ever anything else we can do for you! Safe travels!

Recently purchased a 2019 Porsche Cayenne, unfortunately

Recently purchased a 2019 Porsche Cayenne, unfortunately dealer claimed A/C worked great. Upon delivery, the air conditioning did not work leaving us with a vehicle that needed to go to the shop on day one since it’s 95 degrees outside. Dealer so far is denying that they intentionally misrepresented the vehicle condition to out of state buyer. Hoping they will repair the vehicle out of good faith to restore customer satisfaction and trust. I’ll report back if a positive scenario unfolds. Till then BUYER BEWARE!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Sam the salesman was easy to work with.

Sam the salesman was easy to work with. He was not pushy and willing to answer any questions I had. I wasn’t planning on buying my truck the day I went in. Things just seem to fall in place. Great trade in price and there was a price on the new truck I couldn’t walk away from. The manager came by and asked me if there were any questions I had about the truck. Everyone was very friendly and helpful . (5 stars) to Cleburne Ford.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Friendly salesman with knowledge.

Friendly salesman with knowledge. Great sales experience and ease with all paperwork. Enjoyed the whole experience

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

No pressure, just the facts, helpful, courteous, listened

No pressure, just the facts, helpful, courteous, listened to my needs and accommodated. Good easily purchased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great customer service and hassle free!

Great customer service and hassle free! One of the smoothest, hassle-free process of buying a vehicle that I have ever experience.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Received excellent service from Cleburne Ford.

Received excellent service from Cleburne Ford. All staff members were polite and completely transparent through all steps in the transaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Everyone was so friendly!

Everyone was so friendly! There was never any pressure and they answered all of my questions. Samuel Underwood was fantastic!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

vehicle purchase

Had a great experience at this dealership. Everyone I dealt with was very knowledgeable and courteous.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!