Reviews
Terrific Dealership
Grapevine Ford is terrific! Chris in New Car sales is fantastic! Excellent customer service. I will recommend this dealership to everyone looking for a new or used vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director
Help out of a bad situation
I was referred to Grapevine by a friend. I was in a bad situation with my previous vehicle. Chase , Joe and Xavier worked very hard and were very open with me. This is the first Ford I have ever purchased in my life. I am very happy with vehicle and appreciative of what they did to get me out of the situation that I was in.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director
Excellent experience
Salesman Jose Ayala was exceptional in his personal interaction, product knowledge, and patience with my product evaluation! Jose, in my opinion, is the best new car salesman that I have ever encountered!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Thank you for sharing your experience. We thank you for being a Grapevine Ford Lincoln customer, and we look forward to serving you again. – Dub Summers, Customer Loyalty Director
Senior management went above and beyond
The process took a little whileBut the end result was what I wanted. I left feeling good about my purchase.I definitely recommend buying from Grapevine Ford.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Glad you had a great experience. Please let us know if we can help you with anything in the future. Stephanie Maggio, Customer Loyalty Director
Painless experience at a car dealership!
I highly recommend Grapevine Ford! It was a pleasure working with Jose and Juan. They are both very knowledgeable. I never knew buying a car could be so much fun!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director
He provided excellent customer service..
I was given the best service. I will definitely come back. Both gentle were very helpful and knowledgeable with the vehicle I was inside in.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director
Awesome service
Xavier Perez was awesome to work with. I’ll was able to work a deal in a timely manner and leave with my new F150. If you’re looking for a new Ford, go see Xavier.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director
New Ford F150
Xavier Perez is an excellent sales person. He is calm and cool. He listened and got me what I wanted (price and model). The people there were very nice.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director
Preowned Sales people you can trust
Dustin Springer and Zac Grogean will work tirelessly to find you the right auto. My new CPO 2016 Ford Taurus SHO rocks! Looks and drives like a new one for a reat pric.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director
Great dealership
Great experience in purchasing our 2018 F150. James Ashley is a super salesman. Very professional and provided undivided attention to us to ensure we got the vehicle we wanted and were pleased with our buying experience!!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Glad you had a great experience. Please let us know if we can help you with anything in the future. – Dub Summers, Customer Loyalty Director