Reviews
Shady dealer offered to buy my 2017 100D Tesla Model S
Shady dealer offered to buy my 2017 100D Tesla Model S for 24k based on tires and brake inspection??? Told them I did not want to drive 3hrs only for them to try to low ball me as I just had wheel and tires put on and the brakes services at Tesla. They said no problem would buy full asking price. I drove up there this AM. Only inspection done was buying manager drives around parking lot less than 5 minutes. I wait while he sits in glass office, then comes back and says due to the car needing brakes and they cannot work on Tesla Brakes at the Ford service center that advertises working on all makes and amodels that they would offer me 4k less than asking? 1 the car has 58k on the ODO brakes last 150k-200k in these, 2 I just had the brakes and tires services and in case of the tires replaced. 3 Unlike Ford Tesla believes in right to repare and makes all their service docs available to anyone for free. 4 you cannot actually check brakes without pulling a tire, measuring rotor thickness against tech specs and checkign pad. This was a complete fabrication and lie. This is also why people HATE dealers and flock to Tesla to buy online and not have to deal with shady xxxxxxxx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Shady dealer offered to buy my 2017 100D Tesla Model S
Shady dealer offered to buy my 2017 100D Tesla Model S for 24k based on tires and brake inspection??? Told them I did not want to drive 3hrs only for them to try to low ball me as I just had wheel and tires put on and the brakes services at Tesla. They said no problem would buy full asking price. I drove up there this AM. Only inspection done was buying manager drives around parking lot less than 5 minutes. I wait while he sits in glass office, then comes back and says due to the car needing brakes and they cannot work on Tesla Brakes at the Ford service center that advertises working on all makes and amodels that they would offer me 4k less than asking? 1 the car has 58k on the ODO brakes last 150k-200k in these, 2 I just had the brakes and tires services and in case of the tires replaced. 3 Unlike Ford Tesla believes in right to repare and makes all their service docs available to anyone for free. 4 you cannot actually check brakes without pulling a tire, measuring rotor thickness against tech specs and checkign pad. This was a complete fabrication and lie. This is also why people HATE dealers and flock to Tesla to buy online and not have to deal with shady xxxxxxxx.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
Normally, I view buying a vehicle as a stressful
Normally, I view buying a vehicle as a stressful experience, but when I walked into this place and talked with the sales person and the finance manager, it was perfect. No stress, they were very friendly. They were very professional. They were on top of everything and made it just simple and easy and I absolutely enjoyed spending the time with them and getting this taken care of and getting a new vehicle. With excellent customer service like that I would recommend this dealership to anyone and we’ll go back myself.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The dealership provided excellent service.
The dealership provided excellent service. Buying my Toyota Tacoma there was a pleasant and easy experience. Adrian, the salesman was helpful and patient. I would definitely recommend.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Always professional and courteous.
Always professional and courteous. Ronnie is very helpful in helping us find the right vehicle.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Total experience was great!
Total experience was great! Salesman was prompt, professional, and very upfront. Financing did not hassle or push an agenda, but was very helpful in explaining everything. Was a real good experience in buying a car.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Gracias a Luis Nava por el gran servicio que nos brindó
Gracias a Luis Nava por el gran servicio que nos brindó en la compra de nuestro nuevo vehículo , todo muy sencillo, en el trade in & compra.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Didn’t do what said no free tank of gas no spare key lost
Didn’t do what said no free tank of gas no spare key lost my plates had to go to DMV and get replacement plates
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Was mostly satisfied with the purchase except for one
Was mostly satisfied with the purchase except for one issue. Truck was supposed to have remote control for garage door but doesn’t. Told only solution is aftermarket control pad. Can’t find one that works with my older garage door opener. My 2014 truck paired up and worked fine with this opener. Looking like I will need to have new opener installed. That’s an expense I wasn’t planning for.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
Mac Haik Ford is a great dealership I highly recommend
Mac Haik Ford is a great dealership I highly recommend them I have purchased several new trucks and always have a wonderful experience I recommend Adolfo Valdez for sales and Sebastian in Finance both very honest guys!!!!
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car