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Mac Haik Ford

(1,216 reviews)
Visit Mac Haik Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:30am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (713) 987-3210 (713) 987-3210
Used (713) 481-5671 (713) 481-5671
Service (713) 481-5673 (713) 481-5673

Reviews

(1,216 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford from DealerRater.

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Shady dealer offered to buy my 2017 100D Tesla Model S

Shady dealer offered to buy my 2017 100D Tesla Model S for 24k based on tires and brake inspection??? Told them I did not want to drive 3hrs only for them to try to low ball me as I just had wheel and tires put on and the brakes services at Tesla. They said no problem would buy full asking price. I drove up there this AM. Only inspection done was buying manager drives around parking lot less than 5 minutes. I wait while he sits in glass office, then comes back and says due to the car needing brakes and they cannot work on Tesla Brakes at the Ford service center that advertises working on all makes and amodels that they would offer me 4k less than asking? 1 the car has 58k on the ODO brakes last 150k-200k in these, 2 I just had the brakes and tires services and in case of the tires replaced. 3 Unlike Ford Tesla believes in right to repare and makes all their service docs available to anyone for free. 4 you cannot actually check brakes without pulling a tire, measuring rotor thickness against tech specs and checkign pad. This was a complete fabrication and lie. This is also why people HATE dealers and flock to Tesla to buy online and not have to deal with shady xxxxxxxx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Shady dealer offered to buy my 2017 100D Tesla Model S

Shady dealer offered to buy my 2017 100D Tesla Model S for 24k based on tires and brake inspection??? Told them I did not want to drive 3hrs only for them to try to low ball me as I just had wheel and tires put on and the brakes services at Tesla. They said no problem would buy full asking price. I drove up there this AM. Only inspection done was buying manager drives around parking lot less than 5 minutes. I wait while he sits in glass office, then comes back and says due to the car needing brakes and they cannot work on Tesla Brakes at the Ford service center that advertises working on all makes and amodels that they would offer me 4k less than asking? 1 the car has 58k on the ODO brakes last 150k-200k in these, 2 I just had the brakes and tires services and in case of the tires replaced. 3 Unlike Ford Tesla believes in right to repare and makes all their service docs available to anyone for free. 4 you cannot actually check brakes without pulling a tire, measuring rotor thickness against tech specs and checkign pad. This was a complete fabrication and lie. This is also why people HATE dealers and flock to Tesla to buy online and not have to deal with shady xxxxxxxx.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase
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Normally, I view buying a vehicle as a stressful

Normally, I view buying a vehicle as a stressful experience, but when I walked into this place and talked with the sales person and the finance manager, it was perfect. No stress, they were very friendly. They were very professional. They were on top of everything and made it just simple and easy and I absolutely enjoyed spending the time with them and getting this taken care of and getting a new vehicle. With excellent customer service like that I would recommend this dealership to anyone and we’ll go back myself.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

The dealership provided excellent service.

The dealership provided excellent service. Buying my Toyota Tacoma there was a pleasant and easy experience. Adrian, the salesman was helpful and patient. I would definitely recommend.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Always professional and courteous.

Always professional and courteous. Ronnie is very helpful in helping us find the right vehicle.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Total experience was great!

Total experience was great! Salesman was prompt, professional, and very upfront. Financing did not hassle or push an agenda, but was very helpful in explaining everything. Was a real good experience in buying a car.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Gracias a Luis Nava por el gran servicio que nos brindó

Gracias a Luis Nava por el gran servicio que nos brindó en la compra de nuestro nuevo vehículo , todo muy sencillo, en el trade in & compra.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Didn’t do what said no free tank of gas no spare key lost

Didn’t do what said no free tank of gas no spare key lost my plates had to go to DMV and get replacement plates

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Was mostly satisfied with the purchase except for one

Was mostly satisfied with the purchase except for one issue. Truck was supposed to have remote control for garage door but doesn’t. Told only solution is aftermarket control pad. Can’t find one that works with my older garage door opener. My 2014 truck paired up and worked fine with this opener. Looking like I will need to have new opener installed. That’s an expense I wasn’t planning for.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

Mac Haik Ford is a great dealership I highly recommend

Mac Haik Ford is a great dealership I highly recommend them I have purchased several new trucks and always have a wonderful experience I recommend Adolfo Valdez for sales and Sebastian in Finance both very honest guys!!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.