Reviews
Fraudulent salesmen and manager! They had 4 wheel drive...
Fraudulent salesmen and manager! They had 4 wheel drive stickers on the truck and paperwork, truck was NOT 4WD Beware of this place! Lawyers Goldmine!
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
Everyone was great and helpful! The only thing I wish is...
Everyone was great and helpful! The only thing I wish is that Ford would provide a car for people. They get you on the rental.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
Roland Escobar was the truck service manager who took...
Roland Escobar was the truck service manager who took care of my repairs. I was very happy with his work he did an amazing job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
My mechanic though my car's problem was too much for him...
My mechanic though my car's problem was too much for him to handle, so he suggested I take it to the dealership. So glad to find out that the problem was less than originally expected!! I have always been pleased with the service department of Mac Haik - both with their promptness and fair pricing!!! Would highly recommend.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great experience! Car was diagnosed then fixed...
Great experience! Car was diagnosed then fixed quickly.they kept us updated. Let us know the warranty was going to cover the fix. After it was checked out they mentioned other things we should know about.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Jerry was very responsive and got the truck in for the...
Jerry was very responsive and got the truck in for the recall repair. It was done timely and the truck was back the same day!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Service rep was good. The problem comes from not knowing...
Service rep was good. The problem comes from not knowing they were changing the oil. I had just paid 80.00 for a full synthetic oil change and it was replaced with a synthetic blend. I said I would recommend this service center only because I can not submit this without a rating. My honest feeling is to be determined.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 3.0
- Does recommend this dealer
- Came in for service or repair
Israel came in on his day off and was very helpful. Love...
Israel came in on his day off and was very helpful. Love our purchase and very pleased with service. He was honest and knowledgeable about the vehicle
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
2017 Ford Escape
We worked with Juanpedro "JP" Mendez, he was friendly and answered all of my questions to my satisfaction. We got a great deal on the Escape and I would highly recommend JP to any customer.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Mac Haik Ford! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Best after sales service at it's best at its best....
Best after sales service at it's best at its best. Service manager Cyrus was really helpful in explaining the problem in lame man terms..
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair