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Mac Haik Ford

(1,220 reviews)
Visit Mac Haik Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:30am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (713) 987-3210 (713) 987-3210
Used (713) 481-5671 (713) 481-5671
Service (713) 481-5673 (713) 481-5673

Reviews

(1,220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford from DealerRater.

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Thomas Rancich is a thief

Thomas Rancich is selling Ford accessories on Facebook. He takes a deposit for bed covers and then ghosts you. He’s a thief and probably stealing the Ford accessories from the dealership. Not good business

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 1.0
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Hello, thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please give us a call at (713) 932-5000 and we will do our best to make this better. We hope to hear from you soon.

Everyone was super nice. When we got to the dealership...

Everyone was super nice. When we got to the dealership the car was ready to go. We were there about hour. Would use them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Great experience! Pleasant environment, safety-conscious...

Great experience! Pleasant environment, safety-conscious environment, efficient and helpful salesperson. All questions were answered and all answers were correct and clear! Recommend to anyone!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Cyrus was awesome and took good care of me. I am...

Cyrus was awesome and took good care of me. I am surprised y’all don’t run the cars through the car wash though. Thanks Cyrus.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Excellent customer service, no hard or pushy sales...

Excellent customer service, no hard or pushy sales tactics, very professional attitude. The sales department is a credit to Mac Haik Ford, looking forward to working with them again in the future

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Found truck I like on cargurus last night so I sent email...

Found truck I like on cargurus last night so I sent email with inquiry that I’m interested got respond email so I got there first thing in a morning as soon as they opens to find out that truck is sold already even tho everywhere online still says available Anyway they got same truck but with a slightly less miles but asking price $8000 more so I try to make a deal since I just drove 40min for nothing and they wouldn’t go down on price so I thought fine let’s see how much they going give me for my trade in and get the truck and they low ball me on my trade they offered 35,000 for my Range Rover that Kelly blue book estimated value says 45,000-50,000 Anyway found same truck year newer 18 miles away from them with less miles and they asking $6000 less on my way there now to pick it up Wouldn’t recommend using this dealership to anyone

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

They were very knowledgeable and very easy to deal and...

They were very knowledgeable and very easy to deal and hassle free. The finance department had all of the options that we were looking for I do not see the people we dealt with below.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We have bought three vehicles from Lawrence at Mac Haik....

We have bought three vehicles from Lawrence at Mac Haik. He is always straight forward, honest, and easy to deal with. Cameron in the finance department was excellent as well.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.

I had a great experience getting my first lease with JP's...

I had a great experience getting my first lease with JP's help. From showing me around different cars to helping me land a great deal, I can't recommend JP enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

The salesman was great, Josh. He was patient with me and...

The salesman was great, Josh. He was patient with me and my daughter. We looked at different models. And she found the vehicle she wanted. Also the financial person, Cameron was great also. It’s not the first car I have purchased from Mac Hiak. Both times it was made easy. The salesman Josh Ross is not listed below he gets 5 stars

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.