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Mac Haik Ford

(1,220 reviews)
Visit Mac Haik Ford
Sales hours: 9:00am to 9:00pm
Service hours: 7:00am to 7:00pm
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Sales Service
Monday 9:00am–9:00pm 7:00am–7:00pm
Tuesday 9:00am–9:00pm 7:00am–7:00pm
Wednesday 9:00am–9:00pm 7:00am–7:00pm
Thursday 9:00am–9:00pm 7:00am–7:00pm
Friday 9:00am–9:00pm 7:00am–7:00pm
Saturday 9:00am–9:00pm 8:30am–2:00pm
Sunday Closed Closed
2019 consumer dealer award
View 1 awards
2019 consumer dealer award
New (713) 987-3210 (713) 987-3210
Used (713) 481-5671 (713) 481-5671
Service (713) 481-5673 (713) 481-5673

Reviews

(1,220 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mac Haik Ford from DealerRater.

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Service was great. Very friendly staff. Once the purchase...

Service was great. Very friendly staff. Once the purchase was made the staff was quick to prepare the truck and every helpful in moving remaining items to the new truck. Paperwork was quick and painless.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

I have bought 6 trucks in the last 4 years they always...

I have bought 6 trucks in the last 4 years they always take care of me. They beat every deal in town with no cornyness

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Carlos and Rudy gave me a great deal. They sell trucks...

Carlos and Rudy gave me a great deal. They sell trucks like pizza!! Hey make me wanna shop every weekend for vehicles. No issues at all.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Consumer response

Thanks you guys for doing a great job working with me is was a breeze fast and effortless.

Consumer response

VERIFIED!!

Mac haik provided excellent service, informed me promptly...

Mac haik provided excellent service, informed me promptly what the problem and cost to correct it. They also had my vehicle ready ahead of the original estimated time. The service advisor jerry straznicky provided a great customer experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

The salesman was over the top helpful with every question...

The salesman was over the top helpful with every question or concern I had and the finance department worked hard to make my purchase as smooth as possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

They didn't have a rental car, took 3 wks to "repair",...

They didn't have a rental car, took 3 wks to "repair", didn't authorize repair with my extended warranty, charged my $340 over what warranty covered and truck wasn't repaired. When I refused to leave until low oil pressure light turned off and truck's turbo was working properly they refused, I left and they are telling me to pick it up and have it repaired elsewhere. I can't drive it so my truck will have to be towed to a competent dealership! NEVER GO TO THIS SERVICE DEPARTMENT!

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Highly recommend this dealership and Cyrus Makvandi for...

Highly recommend this dealership and Cyrus Makvandi for service on your vehicle quick painless and kept you informed!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Mike Harris is a very excellent and professional person...

Mike Harris is a very excellent and professional person and I would use him every time I buy a vehicle- always very easy to work with

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

It was kind of bad today. I had received an email in July...

It was kind of bad today. I had received an email in July saying that my appointment was 8/3 At 10:00 am. Due to at least two warranty items I was getting a loaner car. Anyway after I checked in with the service advisor and went to the rental counter, the lady that knows me well said I saw your name but it was in July, I have no cars today. I told her, how many times have I been here and this has never happened, let me show you the email so that you see I’m not lying. Anyway, the issues with my truck are minor and do not prevent me from driving it, so we reschedule for next week. One of them two, service advisor, rental service dropped the ball in this one. We are all human and we all make mistakes.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 3.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Abraham was very helpful and I was able to leave in the...

Abraham was very helpful and I was able to leave in the vehicle I wanted. My purchase was smooth and I love my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.