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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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Acura RDS-League city

Best experience buying a new car! Very impressed with the whole process.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Transmission sensor under warranty

Bud the technician was very respectful and informative through the whole process. Because of his attentiveness I will be a customer for life.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Peter, we are very happy to have provided you with such a positive experience. Thank you and we hope to be of service to you again!

Service Review

Good dealership, friendly and helpful staff. The serviced my vehicle with care and in a timely manner.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We're glad that everything was completed in a timely manner and we were able to get you back out on the road. If you ever need help, just give us a call. Happy motoring!

Perofessional and hassle free buying exeriance

Was looking for a lease option on MDX. I did most of communication through emails. Sale manager and the sale specialist that I worked with later were both fast in communicating and not pushy at all. More importantly we got to agreed price through email that made my buying experience really hassle free as I did not have much time to spend in any dealership for negotiation.

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Service

Michael was great. My only issue is that you do not provided loaners anymore. I've had my car serviced there for years and always had a loaner. That is not the case anymore.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Thank you for leaving this rating and review. We will be sure to pass along your comments to the team to improve for the future. If you have any questions or concerns please call us! We sincerely value your business and hope to see you soon.

Enjoying our new acura

Everyone there is very helpful and friendly. customer service was great. the mdx is AMAZING!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Michael, thank you for sharing your positive experience! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Marjorie Grey

Excellent service and good customer service provided

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Thank you for taking the time to share your feedback with us! Drive safe, and we'll see you on the road.

Auto nation review - Ian

Ian was very helpful and polite. Dropped my car off and was done in an hour

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We appreciate you taking the time to leave us a response, Logan! Thank you so much for being one of our valued guests and we look forward to your next visit!

MR. BUDD IS A GREAT SERVICE REP!!!

MR. BUDD IN THE SERVICE DEPARTMENT AT AUTONATION ACURA IS AWESOME. I'VE BEEN GETTING MY SERVICES DONE ON MY 2014 MDX AND EACH TIME I HAVE BEEN VERY SATISFIED, JUST LIKE THE MOST SERVICE ON MY OUR 2018 TLX. KUDOS TO MR. BUDD!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hello Larry, it means so much to us that you chose our dealership! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

jchide@comcast.net

Always get friendly competent service and good information on new models.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi James, we're very happy to have provided you with such a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!