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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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Awesome!

Had the best car buying experience from this AutoNation. Everyone was very helpful and nice but Hilary went over and beyond to get me the best deal. So good, I drove 7.5 hours to get my car with them.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Victoria, thank you for taking the time to leave a review for us at AutoNation Acura Gulf Freeway. We're happy we could meet your expectations! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Customer Feedback

The Service was excellent, in time, and Mr. Polidori was doing a very good job.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Viorel, we are very happy we could provide you with a positive experience! Thanks again for taking the time to leave us this information about your recent visit. Take care!

cjscpa@sbcglobal.net

salesperson was knowledgeable and helpful during the buying process

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Carol, thanks for your praise and kind comments about our team. Don't hesitate to call us if you ever need anything. Be safe on the road!

Autonation Acura, League City, TX

Bud is the best service advisor this DealerShip have.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Rasik, thank you for your kind review; we are happy to pass along your comments to Bud here at AutoNation Acura Gulf Freeway! Thank you so much for being one of our valued guests and we look forward to your next visit!

My MDX service experience

The new set of 4 Bridgestone tires recommendation over Michelin by Micheal Polidori are excellent It save me $500 with better tire life. The Texas State car inspection was done properly. Overall I am satisfied with my services work done at AutoNation Acura in last 3 years.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

We are glad everything was completed to your satisfaction, William! If you ever need help, just give us a call. Happy motoring!

Service review

Thanks so much for going above and beyond to get me a car to go to my sons appointment!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Dealer response

Kari, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Feel free to stop by if you ever need any more help!

Great knowledgeable service

My rep, Michael knew exactly what to get done and got all the work done quickly with a great attitude. His service alone makes me want to buy more Acuras from their dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Gary, we set high expectations for ourselves and aim for 100% customer satisfaction so it?s gratifying to hear you had a great experience with us. Thank you so much for such a wonderful review; we are happy to pass along your comments to Michael here at Rafferty Subaru and recognize his hard work and dedication! We hope to be of service to you again in the future. Best wishes, AutoNation Acura Gulf Freeway

Acura MDX

Their system helps me keep track of maintenance needs

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Ernest, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Purchase

Auto Nation is definitely one of the top dealers in the USA. The process went very smoothly and professional. The sales pro, the sales manager, general manager, and finance manager were all very helpful in this process. That is why I drove 4 hrs in order to make this deal. Hats off to you guys. I would refer anyone to Auto Nation in there vehicle purchase. Thanks, Wilson Romero

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thanks so much for the warm recommendation of the team here at AutoNation Acura Gulf Freeway. If you have any further questions, please give us a call. We're always happy to help!

Don J

Michael in service was great Had me back on the road quickly and all work under warranty.??

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Donald, it is great to read such wonderful comments about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!