Reviews
Car Service
My service advisor was Mr. Ian Danner. He did an outstanding job on letting me know what my car would need on my next car service.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sofia, we're happy you found our staff to be so supportive during your experience here at AutoNation Acura Gulf Freeway. Thank you so much for being one of our valued guests and we look forward to your next visit!
Great service at Auto Nation Acura
Simply Amazing. The service I get , and I didn?t buy my car from them , always helpful to make sure my car stays in tip top condition
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Larry, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you ever need help, just give us a call. Happy motoring!
Great dealership. Ask for Mark
Good people. Easy to work with. Very up front. I would recommend to others. Ask for Mark ...
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks so much for the warm recommendation of the team here at AutoNation Acura Gulf Freeway. If you ever need more help, just give us a call. Happy motoring!
2017 Acura RDZ
Your service department is excellent from the service technians to the mechanics. All work done accurately and promptly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
William, reviews like this give us motivation and help us ensure we provide high-quality care. If you need more help, our team is available to talk -- safe travels!
SWilson
In for oil change and routine maintenance check. Had appointment and it was addressed right on time. Courteous and well informed service tech. Service was accomplished in the quoted time frame.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Sandra, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Until the next time we meet, take care!
Dead Battery Diagnosis and Replacement
My car would not start on a Saturday morning. It just made clicking sounds. I called the service department and described it, thinking I would need to get it towed in for repairs. The service representative said it sounded like a dead battery and said it it was within 4 yrs of purchase, it would be covered under warrantee. Additioanlly, he said I could call roadside assistance to get a jump start for free. I did, and it did start, so I was able to drive it in to the service center. Even though they were fully booked for the day, they were able to replace the battery and get me going in just an hour. I expected a major upset to my plans for the day and the weekend, but I was able to get back to my plans before noon. They were extrememly helpful!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Ms Nguyen
Bud was awesome. He was able to help on an unexpected item. MDX was ready when promised.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hello, it means so much to us that you chose our dealership! If you ever need more help, our team is available to talk -- safe travels!
Service maintenance
I had a really good experience at AutoNation Acura Gulf Frwy! Ian was my advisor and he was so helpful and very professional! He came out to greet me as soon as I pulled up and already knew what I was going in for and was prepared. I have never been in and out so quick from getting maintenance on my vehicle! I?m so glad I came to this AutoNation! I am sticking to this dealer for future services!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Maria, we appreciate your input. Glad to hear that you are consistently impressed with the service we offer here at AutoNation Acura Gulf Freeway. If there is anything more we can do for you, please don?t hesitate to reach out. Come back and see us any time!
Oil change #2
Friendly service, good coffee and always a pleasant experience!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Stressless Transaction
We knew what we wanted when we went in and our salesperson Dustin made it happen. Fastest and easiest transaction we've ever had.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase