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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
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Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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Service was great! Ronnie Kou was very helpful and...

Service was great! Ronnie Kou was very helpful and informative. My car was serviced in a timely manner. I always get wonderful service every time I go. Thanks everyone!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! Don't hesitate to call us if you ever need anything. Be safe on the road!

My new Service adviser was great and Very Customer Friend...

My new Service adviser was great and Very Customer Friend ly and very Helpful with the Process of my Car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

This is a great Dealership! I think I'm driving the...

This is a great Dealership! I think I'm driving the fifth Acura that I have either bought or leased from Roger and Bud has always been there to take care of the regular maintenance. They are both always very friendly and professional and I will be back for the next Acura when my lease is up. It is a pleasure doing business with these guys!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to share your feedback with us. Don't hesitate to call us if you ever need anything. Be safe on the road!

Service agent Bud Peong provided excellent customer...

Service agent Bud Peong provided excellent customer experience for us when we brought in our 2016 Acura RDX for regular maintenance plus timing belt replacement. He was careful to explain the details of this critical item. The work was done in less time than we expected and delivered back to us the same day. All work appears to have been done as ordered and we continue to use Autonation Acura Gulf Freeway exclusively for maintenance. Joan and Jim Broadfoot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Last name misspelled, should be: Peung

Bud Peung is very professional, friendly and helpful. I...

Bud Peung is very professional, friendly and helpful. I really enjoy dealing with him and having him take care of my car. Great dealership, very pleased with the service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Consumer response

Bud Peung is very professional, friendly and helpful. I really enjoy dealing with him and having him take care of my car. Great dealership, very pleased with the service.

Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! Don't hesitate to call us if you ever need anything. Be safe on the road!

Great service from Bud.We were in and out with no...

Great service from Bud. We were in and out with no issues. They made it very comfortable during the wait. Very professional and attentive team.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your positive review. We're happy to have been of service to you. We look forward to your next visit! Take care!

Bud provided very prompt service. All suggestions on...

Bud provided very prompt service. All suggestions on maintenance were explained clearly and with low pressure. Service took less time than expected and everyone was super helpful and friendly.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Best experience I have ever had selling my car! Go see...

Best experience I have ever had selling my car! Go see Dustin Daughenbaugh! Was a man of his word, and a wonderful human being! Gave me every bit of what he quoted me before I arrived! Was in and out and was smiling the entire time! Great experience would give more than 5 stars if possible.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi, thanks so much for the warm recommendation of the team here at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

Very good service, good communication and Bud was super...

Very good service, good communication and Bud was super friendly and knowledgeable! Super clean and big waiting area. The oil change and free car wash was done in no time.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!

Great people who listen and discuss with you the best for...

Great people who listen and discuss with you the best for your car’s performance, they don’t push you to get the work done.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to leave a review for us at AutoNation Acura Gulf Freeway. We're happy we could meet your expectations! Feel free to stop by if you ever need any more help.