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AutoNation Acura Gulf Freeway

(1,347 reviews)
Visit AutoNation Acura Gulf Freeway
Sales hours: 9:00am to 7:00pm
View all hours
Sales
Monday 9:00am–7:00pm
Tuesday 9:00am–7:00pm
Wednesday 9:00am–7:00pm
Thursday 9:00am–7:00pm
Friday 9:00am–7:00pm
Saturday 9:00am–7:00pm
Sunday Closed
2023 state dealer award
View 3 awards
2023 state dealer award
2024 consumer dealer award 2023 consumer dealer award
New (888) 548-3807 (888) 548-3807
Used (888) 340-5423 (888) 340-5423
Service (866) 755-9493 (866) 755-9493

Reviews

(1,347 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of AutoNation Acura Gulf Freeway from DealerRater.

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Bud the service drive manager is always accommodatingand...

Bud the service drive manager is always accommodating and you never feel you are being taken advantage of.. The service is done in a timely manner and fairly priced.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Very responsible and fast ,very good service and...

Very responsible and fast ,very good service and friendly,very satisfied with service,they even wash my car

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Cisneros, we strive for 100% satisfaction, and it is great to see you had such a positive experience at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!

This dealership is very clean and the staffs are nice and...

This dealership is very clean and the staffs are nice and friendly. The adviser inform me what was going to be on that, that was nice, but the service is a little bit too long.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Service on my RDX was done in about 45 minutes as...

Service on my RDX was done in about 45 minutes as scheduled and promised. Staff was very courteous and well prepared. Waiting area was clean and comfortable

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Bruce, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! If you have any further questions, please give us a call. We're always happy to help!

Best dealership! One thing I did not like was that for...

Best dealership! One thing I did not like was that for the first time in over 10 years they did not wash the car or clean the inside of the vehicle.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, we appreciate you taking the time to leave us this feedback. Don't hesitate to call us if you ever need anything. Be safe on the road!

I got the car the Finance lady really help full but sale...

I got the car the Finance lady really help full but sale manager full off xxxxxxxx he don’t want fix car have some kind a problems

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

I was extremely pleased with my car buying experience...

I was extremely pleased with my car buying experience Matt and Connor were awesome! Their patience and kindness helped me to understand everything about my new Acura MDX.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Connor and Nurun made my My purchase of a new RDX a...

Connor and Nurun made my My purchase of a new RDX a pleasurable experience .I will recommend this dealership to anyone that’s in the market for a new Acura vehicle

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Paul, thank you for your kind review; we are happy to pass along your comments to the team! We appreciate your recommendation of AutoNation Acura Gulf Freeway and we hope to be of service again in the future.

Friendly and ready to take care of business. I was...

Friendly and ready to take care of business. I was gathering information on my option before turning in my lease vehicle. I had decided to purchase the vehicle. Mark was very helpful with paperwork. He sent me Hasain and we finalized the transaction.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Gbnewso, thank you for your kind review; we are happy to pass along your comments to the team here at AutoNation Acura Gulf Freeway! We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Quick and professional the service guy Matt is the best...

Quick and professional the service guy Matt is the best he was very helpful and considerate very knowledgeable at what he do I will always recommend him

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hello, thanks so much for the warm recommendation of the team here at AutoNation Acura Gulf Freeway. Don't hesitate to call us if you ever need anything. Be safe on the road!