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Mike Calvert Toyota

(1,701 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,701 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Nia was very patient, professional and helpful.

Nia was very patient, professional and helpful. Thanks to her I find my car. Hope to deal with her again!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Just got played by this dealership.

Just got played by this dealership. They have a car posted on their website for what seems like a great deal. Of course it seems too good, but I expect to pay more than they're showing anyhow. However, spoke with them yesterday, gave them the stock number, they 'checked GPS' on it and said the car is indeed inbound, gave me the color of the interior and exterior (white and black), and asked when I could come by. Said they'd send me the spec sheet. Today I call back, they send me the spec sheet for a completely different car (same car, completely different colors) about 13k more than the car what they showed for the one on the website, and said, ohhh, well we don't actually have that car and it's not coming, but we can get this one and here's our 5k markup on it, along with no discount as was shown on the other car. They never had, nor were they ever going to get, the other car and they never intended to sell it for their listed price. All a complete ruse. SO THEN, the third day I submit an info request through CarGurus. They call me and say, the car IS ON THE LOT. Then say, oh, but it's green... Save your time. Nothing but lies from this dealership.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Service is always done very well and in a timely matter

Service is always done very well and in a timely matter the dealership ever thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

I was extremely satisfied Marcos did an amazing job!

I was extremely satisfied Marcos did an amazing job!! He wax extremely knowledgeable and helpful

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

After trying to get my Camry serviced for the same issue

After trying to get my Camry serviced for the same issue I’ve expressed since purchasing the vehicle almost 11 months ago. I made an appointment and then requested to speak with a service advisor. After being transferred and disconnected twice, I cancelled the appointment and so glad I did. Took my vehicle to another dealership and the service performed was outstanding! Finally got my brakes repaired correctly and the vehicle feels like a new vehicle! I will never recommend or purchase another vehicle from Mike Calvert Toyota. It’s obvious that all they care about is selling you a car! After the paperwork is completed, and you drive off the lot, there is no commitment to ensure customer satisfaction.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Ross Rubio was excellent with my service!

Ross Rubio was excellent with my service! Honest and genuinely a nice guy. He’s the ONLY person I want to work with

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Tracey provided amazing service!

Tracey provided amazing service! The entire team exceeded expectations. I look forward to working with this team again in the future.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service and staff, very reliable , fast service

Excellent service and staff, very reliable , fast service plus they answered all my questions promptly .

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
Worked with:
0 people out of 0 found this review helpful.

Some one have good help sale and financial happy fun and

Some one have good help sale and financial happy fun and doing a good job thanks

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.

Great service provided BY TRACEY LOPEZ, THE SALES PERSON.

Great service provided BY TRACEY LOPEZ, THE SALES PERSON. TRACEY is very knowlegeable, friendly and experienced. She even helped me connect my phone in the car. She is the reason I traded my car. Look for her on your next visit to Mike Calver Toyota and you will be pleased.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.