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Mike Calvert Toyota

(1,689 reviews)
2019 consumer dealer award
View 1 awards
2019 consumer dealer award

Reviews

(1,689 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Mike Calvert Toyota from DealerRater.

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Luis really helped me a lot with purchasing my vehicle.

Luis really helped me a lot with purchasing my vehicle. He was very informative with everything and made sure things went smoothly.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

We’re so grateful you took the time to share your thoughts, we love seeing that we delivered an exceptional experience!

They were straight-up with me from the moment I arrived.

They were straight-up with me from the moment I arrived. Throughout the process, I was treated like a Customer, not "a mark". When it came time to negotiate the price on a used car, we just couldnt come together. I hung up the phone and started looking at other cars they had in inventory. Within 5 mins, Ed, a Sales Director called me. We talked again about the price, but still couldnt reach a mutually beneficial agreement. At that point, Ed offerred me a BRAND NEW Corolla for $1000 more than what I offerred for the used one. I'd done enough homewaork to know that this was a VERY deep savings compared to MSRP. So I bought the car. Again, throughout the process, they treated me like a valued Customer. I highly recommend Mike Calvert Toyota.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you for your review,Nader! We know your time is valuable, and we’re thrilled to hear that we could provide exceptional service. We look forward to serving you again soon.

Paul Morales did a great job showing us a Toyota RAV4 !

Paul Morales did a great job showing us a Toyota RAV4 !! He took the time to show us all the features and how they work!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and 5-star rating! We're thrilled to hear you had a positive experience.

Service Advisor Mr.

Service Advisor Mr. M Vargas was friendly and honest. This is the 2nd time he assisted me with my vehicle routine service. Facility clean. Wait time reasonable.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thanks for your glowing review! We’re so happy you enjoyed your time with us

Do not believe on what they tell you they did.

Do not believe on what they tell you they did. Make sure you inspect everything

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 2.0
  • Does not recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are sorry to hear that you did not experience a 5-star visit to our dealership. We would like to get more information in order to resolve the issue. We were unable to locate your information, please feel free to contact us at 713-558-8262. We look forward to gathering your feedback and utilizing it to improve.

Very young sale man Nice and friendly, beautiful dearler,

Very young sale man Nice and friendly, beautiful dearler, would like referring families and friends!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
Worked with:
0 people out of 0 found this review helpful.
Dealer response

Thanks so much for the perfect rating! We love seeing our customers happy, and we hope to keep delivering the best for you. If you ever need anything, feel free to reach out.

the Employee provided excellent service and detailed with

the Employee provided excellent service and detailed with attention on my vehicle needs. I will return for future needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear that you were provided with exemplary service!

Jesus G is excellent & very helpful .

Jesus G is excellent & very helpful . The dealer is awesome and it has a wide variety of cars

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

We're so happy to see that you enjoyed your visit to Mike Calvert Toyota! Your feedback means a lot to us!

Very professional and efficient.

Very professional and efficient. My service advisor Joseph Bernal, was very professional, friendly and helpful.. Hats off Mike Calvert Toyota for Joseph!!!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

We are so happy to hear about your experience at our dealership. Great to know that Joseph provided to 5-star service you deserve!

Fantastic service abounds here.

Fantastic service abounds here. I have never witnessed better service. These guys and gals are really great. I felt cared for. I will recommend this dealership to all my friends.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your kind words and 5-star rating! We're thrilled to hear you had a positive experience!