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Andy Mohr Avon Nissan

(615 reviews)
Visit Andy Mohr Avon Nissan
Sales hours: 8:30am to 8:00pm
Service hours: 7:30am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:30am–6:00pm
Tuesday 8:30am–8:00pm 7:30am–6:00pm
Wednesday 8:30am–8:00pm 7:30am–6:00pm
Thursday 8:30am–8:00pm 7:30am–6:00pm
Friday 9:00am–6:00pm 7:30am–6:00pm
Saturday 9:00am–6:00pm 8:00pm–2:00pm
Sunday Closed Closed
New (317) 215-7194 (317) 215-7194
Used (317) 548-3982 (317) 548-3982
Service (317) 215-7291 (317) 215-7291

Reviews

(615 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Andy Mohr Avon Nissan from DealerRater.

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could not be more pleased working with this dealership....

could not be more pleased working with this dealership. looking forward to working with logan the next time i need service .rewards program looks good

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Jambyl1, we are very happy to have provided you with such a positive experience!

Service was great and we enjoyed the experience. Theresa...

Service was great and we enjoyed the experience. Theresa was very helpful and friendly. All the employees were easy to talk to. We love our new truck.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process
  • Quality of repair 4.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Scott, we are glad we could help! If you have any further questions, please give us a call. We're always happy to help!

This dealership is the best! The waiting area is clean...

This dealership is the best! The waiting area is clean and comfortable and the staff are always friendly and professional. The service technicians are efficient and thorough. I wouldn’t take my vehicle anywhere else for service.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Paula, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Excellent customer service, Trevor Teal was great to work...

Excellent customer service, Trevor Teal was great to work with. I love my new Nissan Rogue. I have been complimented on my vehicle and asked where I purchased it!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Triciapoole212, thank you for your kind review; we are happy to pass along your comments to the team here at Andy Mohr Avon Nissan Inc!

I will never do business with them again!!!!!!!!! First...

I will never do business with them again!!!!!!!!! First was looking at one truck and called and was told that it was still there went there and nobody seem to know where it went. Then I looked at the truck that I did buy and was told they still had to clean the truck. Had to have the windshield replaced, I go get it yesterday and this morning I go to put my kids carseats in the truck and find live 12gauge shotgun shells in the truck. I guess that is cleaning the truck.

Rating breakdown (out of 5):
  • Customer service 2.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

D_walls2448, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve.

Consumer response

Still waiting for the mirror to be replaced as well but i guess that will never happen

NEVER WORK WITH SAMANTHA. SHE WILL FLAT OUT LIE TO YOU...

NEVER WORK WITH SAMANTHA. SHE WILL FLAT OUT LIE TO YOU AND THEY WILL COVER FOR HER. I inquired about a specific car and she told me it was mine come in. Got to test drive then find out she lied.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Bri, if you could email me and provide me with more details so I can get this handled that would be fantastic! zsmith@andymohr.com

I needed an oil and filter change. Without appointment...

I needed an oil and filter change. Without appointment they were able to complete the work in about an 75 minutes while I waited in their waiting area. Free beverages , WiFi and comfortable seating with cable tv made the wait seem short. Pleasant staff, free 27 point inspection with service recommendations also.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Hi Bob, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

We worked with David and he was great. He was very low...

We worked with David and he was great. He was very low pressure and kind. He stayed late to help us out and was understanding and not pushy at all when we wanted to leave to think about it. We ended up coming back the next day to buy the vehicle from him! I also had an issue with paperwork. There was a document missing that needed to be signed and they were super flexible and worked with my schedule. They didn't expect me to be back there right away. I would definitely recommend them!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Parisfamily0726, we are glad we could help! We are happy to pass along your comments to the team here at Andy Mohr Avon Nissan Inc! If you have any further questions, please give us a call. We're always happy to help!

Do not do business with them! We asked many times if a...

Do not do business with them! We asked many times if a vehicle was sold before driving from Fishers to Avon. Were ASSURED many many times.... no offer, not under financing review, not sold. We drove the whole way there (45 minutes) to be told it was sold a half hour ago. It strains credulity to think that a deal was done that quickly.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process
  • Quality of repair 1.0
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Hi Andrea, I'm sorry to hear about this experience. I can assure you that we do not take deposits for vehicles to hold them. I'm not sure who would have told you it was under financing review as we aren't really sure what this means. Our vehicles are first come first serve. It looks like this vehicle was purchased with cash, this process only takes about 10 minutes to complete that paperwork and be on your way. Again I apologize that you had this experience, if there is anything that I can do please let me know!

Overall things went well just seemed like confusion in...

Overall things went well just seemed like confusion in communication among employees but everyone very nice and helpful. Zack, Theresa and Aaron have been very patient with helping me transition

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you again for taking the time to let us know how we did. We hope you have a great day!