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CarLink

(183 reviews)
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Sales hours: 10:00am to 7:00pm
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Sales
Monday 10:00am–7:00pm
Tuesday 10:00am–7:00pm
Wednesday 10:00am–7:00pm
Thursday 10:00am–7:00pm
Friday 10:00am–7:00pm
Saturday 10:00am–5:00pm
Sunday Closed
2024 consumer dealer award
View 1 awards
2024 consumer dealer award
(973) 975-4965 (973) 975-4965

Reviews

(183 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of CarLink from DealerRater.

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Laid back and professional

My guy Erick was a real cool dude. He didn't pressure me into buying my car. I have nothing but good words to say about Erick and dealership as a whole. I would definitely recommend anybody to them. Just ask for Erick....👍

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
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Top Notch Car Buying Experience

From the contact phone call to the signing of the final papers this is a top notch dealership. Because of the outstanding service of the salesman, I will undoubtedly return to purchase another vehicle from the expert establishment. Thank You for making my truck buying experience fun and stress free!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Excellent & Surpringly Easy

From the the website, to the phone call, to the visit & purchase, the experience was easy & the service was excellent. Rick & Erick are the best!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Ellos me trataron muy bien se los recomiendo

Me gusto la ataencion qué ellos me dieron espero en el futuro comprar otro carro aquí en este lugar se los remiendo amigos Gracias Erick por tu ayuda

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
Worked with:
0 people out of 0 found this review helpful.

Great

Victor was the best. He made a happy customer. I recommend him for promotion. I would love to buy my next car for them anyday.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Awesome sauce!

Staffs was great! Chet was very informative about the vehicles that are available and that are in good conditions. Eric who helped me with paperwork even educate me on how to make my payments to help better my credit score and how to pay the loan faster. Also, gave me the best advice on which car would be better for me. They won’t sell you a car so they can get it off their hands or make a sale. Carlink will make sure you buy a car that is reliable and worth your time and money. I definitely give them my awesome sauce approval!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

Amazing Service

I purchased a 2011 Honda Pilot. The staff was friendly and professional. I am very happy with the vehicle and I would definitely recommend Carlink.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
Worked with:
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Awesome place by far to get a used car

Due to a recent accident, was forced to purchase a used car, on a tight budget. CarLink really came through with friendly service and a vehicle that fit my needs. Excellent service and would definitely recommend shopping here first.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Saab Story

Forced to locate another truck for my wife, happened across an '09 Saab 9-7x at this dealership . Wife took it for a ride finding a front end shake at 55mph. Most people would of walked away then and there, but we liked the cosmetic condition of the truck. After Carlink changed the tires and front hubs the shake was replaced by a right drift. We purchased the vehicle and was able to get rid of the drift, by crossing the front tires. Driving the truck home, the wife thought the new tires were noisy, but it turned out to be not the tires but the rear end. After two visits to Carlink's service dept, the rear end noise problem is still present, we'll live with it until it really gets loud, then get it fixed by a real repair shop. To summarize, this dealership is no different than any other used car lot, If your not knowledgeable about cars. bring along someone who is.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 3.0
  • Quality of repair 1.0
  • Overall facilities 3.0
  • Overall experience 3.0
  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Easiest purchase ever

From searching for a used car, up until the signing on the dotted line, this process was the most pain free, profesional interaction I've ever had buying a car. All their cars are super clean, and the sales dept is the least pushiest of any dealership I've ever dealt with, and I have purchased a dozen cars over the past 10 yrs. Both Vic, and Ric will go way above and beyond to work to get you into the car of your choice. Great inventory, Great prices, and speedy process. I will definitely be buying from them again.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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