Reviews
New car
TJ Hudler is fantastic! Not only did I get a great deal on the exact car I wanted also I had the easiest and fastest car buying experience of my life here!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great experience
I had the pleasure of working with Colby and TJ at Universal Auto Plaza. They were very professional and gave me all the information and time I needed before making a purchase. I will definitely recommend them to all my family.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Great Experience
Nick Chapman was a great salesman. Made everything easy and clear. Would come back again. Great service and friendly staff. Took care of all of my needs.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Too good to be true!
Jim and Nick made my first car buying experience SO easy! Too good to be true. You could tell they really cared about my experience and safety! Thank you guys so much!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Trucks
Great Place Really loved the choices. Found the truck I wanted and got it at a great price. Randy is the most honest salesperson that I have ever met.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
3 rd vehicle bought from Jim
This was the 3rd vehicle I have bought from Jim He has made the buying process easy. This one was for my son . We got a great value at a great price
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Patrick Eslick
The buying process was very easy! Nick was very helpful and effecient. It was worth the trip out here for a good car and a good experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
DISAPPOINTED
i brought cash.. so the buying process was the only easy part communication was terrible. the sales staff was nice.. when they talked to you. i got the run around on the vehicle i wanted and had to wait for 3 hours to get a key fob which i never got and had to get a loaner vehicle.. VERY DISAPPOINTED. i cannot even say i am at least enjoying the car i purchased.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
2014 fORD f 150
Great experience, no pressure to buy. Dennis is very helpful and really laid back. Great prices and good values on trade in. Overall a great, no hassle experience.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
2008 Mazda cx-7
The selling team was very polite, respectful, and nice. Also, they made themselves available for customers. They greet customers when they come. They understand their needs. Good job!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase