Reviews
Lol, it's a no for me!
Okay, most of these positive reviews probably got taken advantage of. Yes. People will be nice and polite when you are giving them money. I was shocked at the lack of integrity from this dealership. They will try and gouge you at every turn. Unprofessional, Unorganized, underhanded! These are the typical car salesmen trying to act like they are honest. Needless to say I left.
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did not make a purchase
This place is a joke.
I bought a truck and took it to them a month later saying the transmission was shifting hard and they swore up and down nothing was wrong with it and not a month later i have to replace the transmission and transfer case. These people don’t give a xxxx about helping you out they just want to xxxx you over and take your money
- Customer service 1.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
used truck
We looked online and found what we needed. Came in and met with TJ. Bought a great truck at a great price. Clean, large inventory, friendly. Would recommend to family and friends.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A wonderful buying experience
he was very helpful and knowledgeable. Was very good at making us feel comfortable and at home! found a car we loved! thank you very much!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Universal Auto Plaza
We had a great experience here. My salesman TJ took great care of us and got us a nice car at the payments we wanted. Came in a few different times to look at different cars and never felt any pressure to buy right away. Thank you!!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
A wonderful buying experience
Found what we wanted on the website. Took it for a drive and bought it! Fast, friendly and courteous. Our salesman James was the best!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Buying Experience
My experience went well and every dealer was very helpful and kind. They helped me find what I was looking for and fixed what needed to be.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
No Pressure, Hassle Free
Tim was great to worth with. We came in, looked at a few cars we had seen online. We never felt rushed or pressured to buy, and he answered all of our questions. He showed us around until we found something we liked. Worked with us and repaired a few non-mechanical parts for us. Go see Tim!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GOOD BUYING EXPERIENCE
Great experience. Brett was amazing. Very knowledgeable. Not pushy. Went above and beyond to get me to a price I could manage. I will be recommending him to everyone!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
GOOD BUYING EXPERIENCE
I came in looking to purchase a car and found exactly what i was looking for at Univeral Auto Plaza. Brett Campbell did such a great job through out the whole process and it was a very fast and painless process. They definitely went above and beyond to make sure i was happy with my new purchase!
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase