Reviews
Write a reviewGreat service
Everyone was very helpful.The service team was Great.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Marcia, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! Please let us know if you have any additional questions about the services you received and thank you again for choosing Williams Subaru!
New Standards for Great Service
I have never met a better group of people who actually care about me and my cars. They are honest and make me feel like they are there to help me. I have never experienced a car dealership where I am treated like a person and not a chump.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
rlm7331@fmtc.net
I lease my cars, and I was able to get the exact car that I was looking for at the desired monthly payment and mileage allowance. And the service has been great so far.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Robert, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!
Can't beat Williams Subaru!
The staff at Williams Subaru are excellent. They are very helpful and not at all pushy. They care for their customers. The sales and buying process was smooth and easy.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Jamied, thank you for your kind review; we are happy to pass along your comments to the team here at Williams Subaru! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Williams subaru is awesome
5 Stars all the way. I don't typically even like dealerships. This one is different. Their business culture is different. Oh, and I love my Outback.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, we are very happy we could provide you with a positive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
2016 Subaru Forester Backup Camera Replacement
My backup camera had an intermittent failure. Williams went over and above to identify the problem, find a replacement part and install it. Car is like new.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Hi, we're happy you found our staff to be so supportive during your experience here at Williams Subaru. We hope to be of service to you again! Take care!
Run, don't walk....AWAY from this place.
Shady Shady Shady. Wish I could give 0 stars. Bought a used car here and 8 months later, no tag. The used car manager keeps blaming other people for the delay instead of actually doing something. They put a dealer plate on my car and said I'm on an extended test drive (no end date) telling me it was legal to do so. Guess what? DMV says it's not legal at all. I really wish I could go back to May when I was debating whether to buy there or not and tell past me to run as fast as I could. All they have done during this past 8 months is jerk me around. On a positive note, I'm learning a lot. Filed my first ever complaint with the Better Business Bureau and filed my first ever license/theft bureau investigation with the DMV. I know they don't care about the first, but the second might matter to them. Especially the statutes and penalties associated with improper use of a dealer tag.
- Customer service 1.0
- Buying process 3.0
- Quality of repair —
- Overall facilities —
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
Done Well Consistently
Service Advisor Chris Rathke set up and oversaw. Kept me current. Work was timely and efficient.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
We are so happy to read such a great review about Williams Subaru! Please don't hesitate to reach out to us if there's anything more we can do!
First Service
Quite happy with the process. Service was completed quickly.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Love the Outback and the Outbark!
My experience here was great. My sales rep called to follow up in a very thoughtful and helpful way. He knew this was a big step at a scary time and made sure I had a complete understanding of every facet of my trade in. He even gave my doggy a Chewbaru Outbark toy!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
How sweet! We're so glad to hear everything worked out so well. Thank you for choosing to shop with Williams Subaru!