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Williams Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Williams Subaru from DealerRater.

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A great Subaru dealership with helpful folks

Absolute pleasure working with Aimee Clark in buying our 2nd Subaru! Super friendly, helpful and knowledgeable. Couldn’t ask for a better experience. Thank You Aimee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Tim, we're happy you found our staff to be so supportive during your experience here at Williams Subaru. We hope you continue to choose us for all your automotive needs! Take care!

AIMEE CLSRK

Aimee Clark helped us get the car we wanted Was very knowledgeable of the car. She was an absolute joy to work with and kept us informed of delivery of the car throughout the process. If you are looking to buy a Subaru please see Aimee Clark

Rating breakdown (out of 5):
  • Customer service
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

Good place to buy a car

We worked with Aimee at this dealership. She guided us through the process very well and made it pretty effortless to purchase the Outback. We were very pleased with her service.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Steve, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!

The Worse Customer Service ever!

Buying my car from Williams Subaru was very horrible experience. I would not recommend this dealership to anyone. Phone calls were never returned, the finance manager was rude and lied to me. I had a question after I bought my car and three times the salesperson said to me that she didn?t know what I was talking about. The only way that I got questions answered to anything resolved was by calling the Subaru Customer care number. And I had to call them two times. I have never, ever experienced such bad customer service and I?ve bought cars in Los Angeles and New Jersey. I felt like I was in a nightmare that would not end.

Rating breakdown (out of 5):
  • Customer service 1.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities
  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Great buying experience.

Great customer service from Aimee Clark! We did the transaction over the phone and online, and they delivered my new car. Thank you Aimee Clark!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Mike, we're happy you found our staff to be so supportive during your experience here at Williams Subaru. Safe travels!

Great Customer Service!

Everyone at Williams Subaru was very professional, friendly, and helpful. It was a pleasure doing business with this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Dealer response

Hi Brian, we are very happy to have provided you with such a positive experience! We hope you continue to choose us for all your automotive needs! Take care!

Work with Aimee Clark at Williams Subaru

My five star review is a result of my connection with Aimee Clark last week. She is very knowledgeable, a great communicator and worked efficiently to help us test drive the Crosstrek. She was terrific.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did not make a purchase
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Dealer response

Hi Evie, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Williams Subaru is #1

Del Lucas is a great salesman. He is very friendly, professional and easy to talk to. Williams Subaru dealership in general has a great staff all together. They listen and help any way they can. Their GM Shawn Sigler runs a great dealership and is very kind and helpful person. She just helped me through a tough time when I was in a wreck and my Subaru was totaled. She helped me with information I needed and finding a new Subaru that was right for me.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Linda, we're happy you found our staff to be so supportive during your experience here at Williams Subaru. We hope you continue to choose us for all your automotive needs! Take care!

Amazing experience

I was helped by Aimee today and cannot praise her enough or the rest of the team. Everything was very chill. No hard sales. I got the info I asked for, was treated with respect and allowed time to make my own decision without any pressure. Cannot recommend enough.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello Sue, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

Williams Subaru rocks!

Aimee was super helpful during the entire buying process. She explained things in a detailed way and helped as much as possible. I would definitely refer her.

Rating breakdown (out of 5):
  • Customer service 4.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!