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Williams Subaru

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

Reviews

Not rated Dealerships need five reviews in the past 24 months before we can display a rating. (151 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Williams Subaru from DealerRater.

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Great experience

I went to Williams Subaru in search of a Forester or Crosstrek. Aimee Clark took such good care of me. She was so patient and helped me realize which vehicle was best for me, without being pushy at all. Aimee is very knowledgeable about all of the features on the vehicles and she covered all the important features well. Every car salesperson should try to be like Aimee! :) Aimee made sure that the vehicle was well-cleaned before she would let me drive away! If you are in the market for a Subaru, go see Aimee!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we're happy you found our staff to be so supportive during your experience here at Williams Subaru. We hope you continue to choose us for all your automotive needs! Take care!

Great Experience

Aimee Clark provided the car buying experience you want. She listened well and helped us find the right Outback for us. She is knowledgeable and easy to work with.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hello, we strive for a high level of customer satisfaction in all aspects of our dealership. We hope to be of service to you again! Take care!

Easy Subie Vibes and no B.S.

I ordered My Outback, and it was delivered within the timeframe promised (Covid Supply Chain). Kaetlyn was easy going yet professional. There were no games, unnecessary ?market markups?,or xxxxxxxx. Financing was easy and beat my pre-secured financing. They weren?t pushy, although did present add-ons and offerings. Tags and registration were received in a timely Manner. I love that there are a good number of women working there, as well?and the kind that drive Subies. Ha ha. Having some of the process started before even arriving at the dealership made the process easy, breezy. This is my 5th Subaru over the years and one of my best buying experiences.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello, thanks for your great review, and for giving our dealership such a high star rating! We want all our customers to feel this way when leaving our dealership! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

100% RECOMMENDED

I went in knowing which car I wanted, what I didn’t know is how quickly I would be helped or how amazing the quality of service would be. Aimee Clark was a wonderful person to work with. She made sure I understood everything as a first time car buyer. Even when I couldn’t think of any questions she went above and beyond in making sure I knew everything I could possibly need to know (even letting me know about things I would have never thought to ask). I was honestly dreading the idea of car shopping because of how stressful I had heard it was, but with Williams Subaru and Aimee Clark, the whole process went by better than I could have asked for. 100% recommended on all fronts.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Bayli, thank you for your kind review; we are happy to pass along your comments to the team here at Williams Subaru! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

Finally the right Auto at the right place!

After traveling to 3 other auto sales locations, we finally found a place that would listen and hear what we were looking for. The whole crew was very receptive and not pushy. Our Sales Rep. Aimee Clark did an amazing job of listening to what we were looking for And help arranging a sale that we were comfortable with. It was just the perfect Honda CR-V we were looking for at the right price!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Hi Jamesd, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

First time Subaru buyer

First time Subaru buyers and very happy with our purchase. Del was an excellent salesman and very helpful in our decision to buy the Outback !! Looking forward to many happy miles in this vehicle !!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, we understand it's a big decision where you purchase your car from, and we are grateful to have been chosen. Thank you and we hope to see you again! Take care!

Great experience

We recently purchased an Ascent from Amy Clark. Our experience was smooth, fair, and delightful. Their price was competitive, their knowledge outstanding and communication was prompt and thorough! They went out of their way to accommodate us and our requests!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, thank you for your kind words! We're happy we could help. Please let us know if you have any additional questions about services you received and thank you again for choosing Williams Subaru!

Very pleasant car buying experience

As a family-owned dealership, Williams treats you like family. No pressure, no hassle car buying experience. The staff is very knowledgeable and very helpful with any thing you need. It is a pleasure doing business with Williams.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Williams is the best

Lovely place. Lovely people. God bless all of them!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi Williams, we are so happy to read such a great review about Williams Subaru! We hope to be of service to you again! Take care!

Great Experience

I had a fantastic buying experience! I wanted a specific car which they did not have in stock but they said they would call me when it arrived on the lot. Aimee Clark texted me when it came in, because I live 5 hours away (my brother lives in Charlotte, a good excuse to visit) Aimee helped me do all my paperwork on the website so when I arrived all I had to do was switch my things to the new car and sign the paperwork. I sent them pictures of my trade in car in advance so even the trade in estimate was solid. Fauzi, the finance manager went over everything with me, he was great, he did not try to talk me into buy anything extra I did not want, and he explained all about the StarLink and other features of my new car. The new anti-theft dot feature is amazing. After all the paperwork was done Aimee spent a good long while in the car with me setting up my StarLink and SiriusXM. She very throughly explained all the new features that I did not have in my previous Subaru. This was the 1st time ever that buying a car was a pleasant experience! If I did not live so far away I would happily meet Aimee for lunch or drinks. Down the road if I ever decide to trade this car in for a new one I will absolutely go back to Williams Subaru and cross my fingers Aimee and Fauzi still work there. Oh, there was a bonus, a puppy in the showroom, he looked like the puppy in the Subaru ads! I love my new Blue Pearl Forester Limited.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!