Reviews
Kia experience
Joey was very welcoming as well as very knowledgeable on the cars and products. Out of my experience with other car dealers Kia didn't pressure me into any choice and made me feel very comfortable with my decision. If you are looking for a place that welcomes you this is the place you need to go to.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Great Kia customer service.
Joey Gonzalez was very kind and patients throughout the entire process. He was quite knowledgeable about the vehicle and he didn't know something he made sure to find out. Thank you Joey and the rest of the Kia family for everything. Love my 2017 Kia Spotage Ex!!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Maria, thank you for the great review and 5-star rating! We are happy to hear that Joey could provide you with such an excellent experience. I'll be sure to pass along your compliments. Please come back and see us again, and enjoy your new Sportage Ex!
Great customer service.
Joey Gonzalez was very kind and patients throughout the entire process. He was quite knowledgeable about the vehicle and he didn't know something he made sure to find out. Thank you Joey and the rest of the Kia family for everything. Love my 2017 Kia Spotage Ex!!!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thanks for the great review and for your business! We are glad to hear that Joey and the rest of our staff provided you with excellent customer service. Enjoy your new ride!
Service team was awesome!
I went in yesterday to have my Kia Optimas oil change done. When I went in the gentleman said the staff was about to go on lunch and they would be back in about an hour. We said we would come back later then, then the gentleman said wait just a sec, came back and said we'll get you in right now. They put their lunch off just to help us! They were so polite and did a great job! Fantastic customer service!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
top notch experience
Very happy with my experience at dch-Kia-Temecula. I test drove several vehicles and settled on a certified pre-owned Sorento. Leo, the salesman, was low pressure, knowledgeable and very helpful before and even after the purchase. Thanks Leo. The service department was pleasant as well.
- Customer service 5.0
- Buying process 4.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Service Department at KCH of Temecula
When my husband brought our Sorento in to find out what was happening with the front seat - Emma came out to greet him. He told her what was happening and she immediately knew what the issue was. Evidently, the plastic that surrounds the seat was broken and she showed my husband where the broken area was. She ordered a new piece and called us to arrange an appointment to have it installed. Our Sorento is now 100% again with the help of Emma in the Service Department. The service department as well as all of the members of the DCH Kia of Temecula team are #1. Come in to see them and you will know what I am talking about!!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Service dept takes its name seriously
No nonsense work ethic. These guys and women know what an inconvenience it is to be without a car and how time worthy they're clients are. They get er done.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Nanette, thank you for the 5-star review! We love to hear that you were satisfied with your experience and we are glad we were able to help you. We look forward to seeing you next time!
Great buying AND service experience!
After a tough decision to buy a new car (I dread going to car dealerships!), I went to Kia of Temecula to check out options. Mike Munroe greeted me right away as was awesome to work with. Not only did he know all about the cars, but he helped me choose a vehicle that best suited my lifestyle and needs. I absolutely love my new 2014 Kia Soul+! I actually had fun from the time I walked in to the time I drove off the lot. The staff was great to work with as well. Everything went so smoothly I felt like I was in a dream, or on Candid Camera hahaha. And I wasn't there for hours on end either... you know how that can be. Even the financing went quickly. So when it came time for the paint and fabric protection to be applied I thought this is where the proverbial shoe drops. Surprised again! I was taken right in and my car was ready before the estimated time given. I am very, very happy with Mike and Kia of Temecula.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi, Vicky! Thank you for the glowing review and of course, your business!
Great Experience!
I was tossing around the idea of buying a new car since my truck was a gas guzzler and had over 200,000 miles on it. So one day after work I headed over to Kia of Temecula and met with Mike Munroe. What a great guy! He was so knowledgeable in all the vehicles (new and used) that making my decision was an easy one. I love my 2014 Kia Soul+! After weighing all the options and keeping in mind my busy lifestyle, Mike helped me make the perfect decision. I never, ever, thought I'd say I had a great time at a car dealership, but I really did. There was no shortage of laughter throughout the process. Everyone there was great to work with and I was driving off the lot before I knew it. I have been to the service department and was taken right in and my car was done before the estimated time given. Someone pinch me! I have never been this happy over buying a car. Now I tell everyone I know to go see Mike when they are even thinking about buying a new vehicle. Thanks Mike and all the staff Kia of Temecula. I'm one happy camper!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for the 5-star review!
Great service, friendly staff!
LOVE my KIA Sportage! I went to Kia I thought to look for a car for my daughter. I had been looking for a car, but was not planning on purchasing yet. Kris was so friendly, he asked me what I was looking for, explained some of my options, and we test drove some cars. He did not pressure me into a purchase, just made sure I understood my options and that I found a car I liked. I had never gone car shopping or even purchased a car before so this was all new to me. Kia is great, they worked with me on my trade in, made sure I was comfortable with the deal, gave me a great deal! No pressure to purchase, they just wanted me to be happy when I walked out whether I purchased a car or not. I LOVE my new KIA! They even walked me through the basics of using some of the new functions on my car after purchasing it. I would recommend DCH Kia of Temecula to everyone!!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for taking the time to leave your feedback. We are thrilled to know that you are happy with your KIA sportage and your experience at our dealership. Again, thank you the review and of course, for choosing DCH KIA of Temecula!